Skip the auto shop - Our mechanics make house calls

Q: Infotainment system freezing up

asked by on

My F Sport infotainment system was freezing up. The first time was when I was adjusting the audio settings for each source. It locked up, and I couldn't use the joystick or change the station mode. I reset it by restarting the car and didn't have the problem in that screen anymore. But yesterday the system froze again with the navigation screen. I was driving on the freeway listening on my ipod. But this time I couldn't adjust the radio volume or turn it off. I reset it again by restarting my car and everything is worked. Do you have any ideas on these problems? Is there a better way to fix this?

A few different fault can cause the screen to lock up like this. The most common would be the touch screen failing, the info system failure, or the radio itself. Since your car is still fairly new, you may want to have this looked at by the dealer to see what can be done. Take the car to them first to see if they can make any repairs under warranty.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!
  1. Home
  2. Questions
  3. Infotainment system freezing up

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Had my brake caliber changed, and it is causing electrical power surges all over my car

This sounds like a short is present somewhere in your vehicle's electrical system which is likely unrelated to your brake caliper. This type of a problem is a very time intensive problem to trace and is nearly impossible to detect...

Q: Steering wheel gets stuck and won't turn to center

I can see where this could be a safety issue. You will want to have this looked at as soon as possible. I checked to see if there were any TSB's, and this is not a common problem. The steering...

Q: The interior lights flash when you press the brakes

For your particular vehicle there is a technical bulletin PL1268A, dated on March 4, 2015. It calls for the replacement of the two front overhead console lights with part number 23104411. If you are still under warranty, then it will...

Related articles

How Do Power Car Windows Increase Passenger Safety?
Power windows are responsible for approximately 2,000 emergency room visits every year. When a power window closes, it exerts enough force to bruise or break bones, crush fingers, or restrict an airway. Though...
How to Avoid Back Pain in a Car
If you have back problems, sitting in a car for an extended period of time can be excruciating. Even without back problems, you could experience discomfort and soreness from...
P2428 OBD-II Trouble Code: Exhaust Gas Temperature Too High Bank 1
P2428 code definition A P2428 trouble code signifies that the PCM has detected a problem in the exhaust gas temperature sensor circuit in bank 1, which subsequently contains the number one...