2002 GMC Yukon, only in cold weather below 35 degrees, tr...
Responses
Amedee
266 days ago
Hello and welcome! My name is \*\*\*\*\* \*\*\*\*\* I can assist you with your question. I am a former master tech and I have worked in this field for 20 years. I specialize this type of problem you are experiencing so I am confident I can assist with this issue. I am sorry you are having this issue and I understand this can be frustrating so I will try my best to help.
While we are working on this issue together, please allow up to 30 minutes (or more) between replies as I might be online helping other customers or offline spending time with family. Please understand I can only see what is on this page and what you have already shared with me. Please keep in mind, I don’t know the history of the vehicle and I don’t know your mechanical ability, however, I will try my best to help.
The phone call prompts are automatic and are coming from the web site, not from me. If you would like to speak on the phone, please request a phone call on your end and I will call you right away.
I am going to start by asking some basic questions to get up to caught up to where you are at with this situation so I can assist you in a timely manner. I appreciate your time and patience while we are working together on this issue.
My goal is to provide you with a pleasant experience and ensure all of your questions are answered. Please reply back at anytime so I can fully answer or address any questions or concerns you may have.
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Can I start by getting your first name? Thank you
Customer
266 days ago
My name is \*\*\*\*\* \*\*\*\*\* husband is Booker. I am trying to help him by asking you. He doesn't know.
Amedee
266 days ago
Sounds good thank you Angela. So after the truck gets warm it stalls out? Is that correct? If so does it start right back up when it stalls or does it take a while before it starts back up? Have you check for codes in the computer?
Amedee
266 days ago
Phone call session started
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2002 GMC Yukon, only in cold weather below 35 degrees, truck shuts down after warm up. Truck has to warm up sometimes over 20 minutes to get going and then you can be going alone and it will shut down especially at a stop light or...
2002 GMC Yukon, only in cold weather below 35 degrees, truck shuts down after warm up. Truck has to warm up sometimes over 20 minutes to get going and then you can be going alone and it will shut down especially at a stop light or stop sign Mechanic's Assistant: Are you fixing your Yukon yourself? What have you tried so far? I'm the wife, husband has been trying himself plus has taken to mechanics, has ordered parts, no luck. Mow he has found someone else who is going to break down the engine to get to something called a manifold Mechanic's Assistant: How many miles are on the GMC? Is it an automatic or a manual transmission? Automatic, over 200,000 miles Mechanic's Assistant: Anything else you want the Mechanic to know before I connect you? He has put out a whole lot more money wherever he could have bought another truck right now but he's trying to prove a point with this donelli that is fine he can fix it