Q: car won't start even after taking it to the dealer

asked by on

car starting doing this 1 week ago took it to the dealer and they said they couldn't find anything wrong with it. the battery was charging as per the test they ran and nothing was wrong.

My car has 12000 miles.
My car has an automatic transmission.

Did you mean to say "the alternator was charging as per the test" when you were relating the dealers comments? It is actually the alternator that charges the battery. I suspect the battery and alternator are really fine - and perhaps the dealer thought that’s what you were checking on. The problem is that something is draining your battery at night after you shut the car off (OnStar, for example, has been know to stay "active" after the car has been shut off, causing dead batteries).

Testing the alternator for proper charging doesn’t tell you that something - and what, is draining the battery every 3-4 days. It just confirms that the alternator is trying to recharge the battery when it has a low charge. It would appear, based on age and low mileage, that your Verano is still under factory warranty. I would recommend you take the car back to the dealer under warranty and insist they determine what is draining the battery while it’s just sitting still. Escalate to Buick Customer Service if needed.

If you are not getting an adequate response from your dealer, or the problem is not covered under warranty, I would recommend a battery is not holding a charge inspection to determine what is causing the drain on your battery repeatedly.

Was this answer helpful?
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details
  1. Home
  2. Questions
  3. car won't start even after taking it to the dealer

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Why won't my 2012 Buick Verano start

Hello. This can be caused by a number of things. I usually check to make sure that the security system is not engaged keeping the vehicle from starting. If the security system is fine then I scan the computer for...

Q: I think my car is not shifting to top gear. 2014 Scion tC

Hello - there are several reasons why your transmission may not be shifting up to top gear. A failure of a speed sensor (internal to the transmission), or a problem with the throttle position sensor on the engine may prevent...

Q: Car wont start and the battery is great.

Hi there. Check the throttle position sensor on the throttle body and see if the sensor is working properly. The sensor is common to fail and cause the engine to not restart. I recommend replacing the throttle position sensor and...

Related articles

How Long Does a Heater Control Valve Last?
Keeping the right amount of coolant in a car is essential in keeping the engine at the right temperature. Failing to have the right amount of coolant or even bad elements...
Rules of the Road For Iowa Drivers
Driving on the roads requires knowledge of the rules, many of which are based on common sense and courtesy. However, even though you know the rules in...
P2428 OBD-II Trouble Code: Exhaust Gas Temperature Too High Bank 1
P2428 code definition A P2428 trouble code signifies that the PCM has detected a problem in the exhaust gas temperature sensor circuit in bank 1, which subsequently contains the number one...