Skip the auto shop - Our mechanics make house calls

Q: car won't start even after taking it to the dealer

asked by on

car starting doing this 1 week ago took it to the dealer and they said they couldn't find anything wrong with it. the battery was charging as per the test they ran and nothing was wrong.

My car has 12000 miles.
My car has an automatic transmission.

A: Did you mean to say "the alternator wa...

Did you mean to say "the alternator was charging as per the test" when you were relating the dealers comments? It is actually the alternator that charges the battery. I suspect the battery and alternator are really fine - and perhaps the dealer thought that’s what you were checking on. The problem is that something is draining your battery at night after you shut the car off (OnStar, for example, has been know to stay "active" after the car has been shut off, causing dead batteries).

Testing the alternator for proper charging doesn’t tell you that something - and what, is draining the battery every 3-4 days. It just confirms that the alternator is trying to recharge the battery when it has a low charge. It would appear, based on age and low mileage, that your Verano is still under factory warranty. I would recommend you take the car back to the dealer under warranty and insist they determine what is draining the battery while it’s just sitting still. Escalate to Buick Customer Service if needed.

If you are not getting an adequate response from your dealer, or the problem is not covered under warranty, I would recommend a battery is not holding a charge inspection to determine what is causing the drain on your battery repeatedly.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: What is the steps I would take to replace the starter on this car?

Hi there. To replace the starter on your vehicle, perform the following steps: (1). Remove the negative battery cable (-) from the battery (2). Raise up the vehicle and put the vehicle on jack stands (3). Remove the power...

Q: I don't know whether I should keep my car that I'm financing or just get it fixed.

Hello, the vehicle’s condition can fall that way depending on its service history. Because of the many problems you are having, I recommend that a certified mechanic (such as one from YourMechanic) an come to your location and perform an...

Q: 2012 Buick Verano steering feels like it is locking up.

Hey there, I'm sorry to hear about the problems with your 2012 Buick Verano. This vehicle should have an electronic power steering system, which can be a problem when there are faulty electrical connections, worn out wiring, etc. I would...

Related articles

What Causes Hoses to Leak?
While the largest part of your engine is mechanical, hydraulics plays a significant role. You’ll find fluids at work in a number of different areas. Your car's fluids include: Engine oil Transmission...
How Long Does a Distributor O Ring Last?
The distributor is part of the ignition system in your vehicle and its purpose is to route high voltage from the ignition coil to the spark plug. The spark plug then...
What are the Car Pool Rules in Hawaii?
Hawaii is widely regarded as a land of vacation and relaxation, and as such, its scenic roads and routes are far better known than the state’s freeways. But, as with all...