The 30 minute relearn wont work on my security light

The 30 minute relearn wont work on my security light Mechanic's Assistant: Does the light flash, blink or stay solid? Have you tried to reset the security system? It stays solid I tried the PassKey III+ recommendation - t...

The 30 minute relearn wont work on my security light Mechanic's Assistant: Does the light flash, blink or stay solid? Have you tried to reset the security system? It stays solid I tried the PassKey III+ recommendation - the 30 minute relearn Mechanic's Assistant: What is the make/model/year of your car? It's a 2008 Buick Enclave. I was just detailing it and all of a sudden it wouldnt start and it wasn't the battery and then the security light came on and I was able to start it with my car starter Mechanic's Assistant: Are you fixing your Enclave yourself? What have you tried so far? I have tried turning the key into the on position for 10 minutes, then off for 20 seconds, 3 times Mechanic's Assistant: Anything else you want the Mechanic to know before I connect you? I did that 2 times I don't think so

Automotive Expert
Hello, my name is \*\*\*\*\* \*\*\*\*\* to just answer! I will be assisting you with all of your vehicle questions today. I’m really sorry that you’re having this issue and I’m going to help you through it, but please understand that I (respectfully) don't know your skill level or tools you have to assist us to diagnose/repair your vehicle. Also, understand that I can't see, smell, hear or touch the vehicle either, so your patience/understanding is appreciated. I do not know anything about the fees or charge so please if you have any concerns, direct them to customer service. The phone call prompts are automatic and are coming from the web site, not from me. **you can ignore them.** I am going to start by asking some basic questions to get caught up to where you are at with this situation so I can assist you in a timely manner. I appreciate your time and patience while we are working together on this issue. **so when you turn the key to the start position, does the security light flash?**

Automotive Expert
ok, so it goes out?

It comes on and stays on
Automotive Expert
it stays on with the key held in the start position?

Do you mean start position or on position? It's pretty much always on.
Automotive Expert
start position. the spring loaded start position

Even when i get it started with my car starter its always on. I think i noticed once today it was actually off
Automotive Expert
do you have another key?

I wish
Automotive Expert
ok, standby please

I have a video

Customer attachment 9/28/2020 12:02:29 AM

As I said i did the relearn two different ways and it didnt work
Automotive Expert
relearns do not work on this system. please check this fuse on the interior fuse box. (pic attached)

Okay, how do i get the fuse cover off?Its under the glove box right?
Automotive Expert
it pulls right off.

Oh wait what? Where is it?
Automotive Expert
right side dash underneath

K what do I do?Got it open
Automotive Expert
pull the fuse out that I have circled and check to see if then filament is broken

I see a 2, but not a 2aTweezers work?
Automotive Expert
the 2 a means its a 2 amp yes, you can try tweezers.

K hang tight
Automotive Expert

Worse possible place cause im strugglingWow its in there
Automotive Expert
needle nose plier will help

On itCan you tell?

Customer attachment 9/28/2020 12:18:34 AM

No idea what I'm looking at here
Automotive Expert
take a closer pic for me

Customer attachment 9/28/2020 12:20:58 AM
Automotive Expert
replace that fuse, it cant see inside the plastic too well.

With which one?I have no sparesHeated seat?
Automotive Expert
use one of these (see pic)

You musg have missed it i dont have thoseI dont have the one above the spare in the corner either
Automotive Expert
standby try frt wsw

Then try to start it?What is frt wswI chose pwr/mir while I was waiting cause my phone is gonna dieTry it??
Automotive Expert
yes, try to start it

It worked!!!Omg!!No ill have no power mirror until I can get a new fuse! I can get those at any parts store, right???
Automotive Expert
ok, great. correct now get to a part store and buy yourself a pack of assorted fuses and replace the correct ones

Yay! Im so excited, you have no idea! I'm putting it up for sale tomorrow!
Automotive Expert are very welcome and please stay well.

Yay! You too! Thank you for doing this!!!
Automotive Expert
you are quite welcome
Automotive Expert
thank you

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