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Q: Battery dead and key stuck

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My car battery is dead and my key is stuck in the ignition.

The key in your vehicle will not turn due to the dead battery. This is because you have an electronic ignition lock that no longer has the required voltage to allow the key to turn. You can jump start the vehicle, and with the cables still hooked up, turn off the engine and remove the key. However, I would recommend allowing a certified technician assess the problem you are experiencing with your stuck ignition.

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