This is Rodney's second visit to our home, following up on service he recommended when working on my car last week. Rodney showed up on time, had all the parts needed, and now my car is good as new. Thank you!
Rodney showed up early and we discussed the work needed. We went over the service rate and requested for an increase adjustment (I requested to adjust due to the system not compensating for 2 upstream o2 install). He did great work, fixing what the previous shop screwed up on. When the work was completed, I noticed that it did take 30 minutes longer due to those unforseen issues. I asked Rodney to add 30 more minutes to the time spent....it was worth it. Rodney is the MAN!
Choeun arrived early and ready to work. He was very nice, courteous and knowledgeable about the repair. He got set up and started the repair, upon removing the alternator he found that the part he had brought was different and could not be used. Before letting me know what happened, he had already called the local Autozone and confirmed that they had the part in stock and kept it on hold for me. He explained to me how the invoice price would be adjusted so I never had any worries. He made everything easy and seamless. He answered all my questions and concerns honestly and had many helpful tips for my cars maintenance. Due to Choeuns professionalism and the fact that he went above and beyond to help make the repair successful I would high recommend him as well as this service.