by Russ from Tracy, CA 95376
This was my first experience with YourMechanic. The mechanic sent out (Choeun) was prompt and extremely professional. I could tell that he really tried to troubleshoot my problem, and while the part to repair my SUV wasn't on hand, he did provide me with a good path forward and next steps to get my issue resolved. I was worried that they would send out a mechanic with minimal skills, or who just didn't care about providing good customer service. This was not the case with YourMechanic. I will definitely try them again.