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Jonathon was knowledgeable, efficient and pleasant.
Duane was on time and professional. He was helpful in answering my questions and explaining his work.
I took my car for a test ride Saturday. The brakes sometime will not respond when I press. I'm sure Duane will correct the problem on his next visit o n March 29. Please inform him of the problem. Thank you
AMOUNT PAID
Mechanic was on time, friendly and knowledgeable. Discovered parts were needed and others were not, and took action to purchase correct options swiftly and made repairs to my complete satisfaction. Thank you
he called ahead of time to let me know that he was going to be here earlier. very professional person and in less than an hour my truck was back in shape
Bob is excellentcto work with. He showed up promptly for our scheduled appointment and was able to give recommendations on how to solve the concerns with my car. I really enjoy that mechanics make house calls to make life easier for everyone.
Trevor was very nice as always and very helpful and i have used him several times for all of my cars
He was very helpful and answered all my questions
Quirky start, was rescheduled twice. Zoey in customer service was very professional on the phone with me. I expressed my irritation with the additional cost to my service quote. As a loyal employee should, she backed the companies reasons for the increase. Still not satisfied with her answers I asked her to see what management could do for me. Came back on the phone and said they would honor the original quote. Thanked me for my patience several times, and said Al would be out next day. Al arrived ahead of promised time, was professional, personable, and did a great job! As an owner of a Service Company I understand that things aren't always going to go as planned. It's how your people respond. Zoey is a keeper. Great customer service skills. Al is a great field tech. Wish this company all the best as they grow. Got their priorities right. Like I tell me employees. "We fix the customer"!!!