I've been an automotive technician since 1996. Cars are my passion and I've worked on all types of Domestic, Asian, and European vehicles. I enjoy working with new and repeat customers, and make sure their cars are reliable, safe, and ready for the road.
My experience with Duane was AMAZING. He arrived early to our appointment, was very professional and was very knowledgeable as I do not know much about cars. He was funny as my breaks were screeching so bad that it got to the point where I was embarrased to drive. He explained to me what he was going to do, how and why. He answered all my questions fully and then emphasized his loyalty to providing great customer service. He will definitely be used at all times for all of our family cars and then recommended to others! Thanks Duane
Duane was very professional and courteous. Came out and fixed all issues from the previous starter replacement.
Excellent service. Very professional yet personable. Explained that it might not be the issue I was told it was and insisted on doing a diagnostic first and discovered that it was just fouled spark plugs and bad fuel, saved me a couple hundred dollars in unnecessary repairs.
Duane has definitely raised the bar and has set top high standards for what an auto mechanic service should be. He showed expertise and provided guidance like no other mechanic that we had worked with in the past... We now feel like our vehicle is truly in good hands and that Your Mechanic will be our first call for any of our vehicle's mechanical needs. On top of everything, he arrived to our appointment several minutes in advance... And on top of this, he offered additional help since we were only days away from the birth of our second child and he wanted to make sure that our transportation needs were not going to be an issue. We honestly think that we've found a mechanic and a friend for life...
Best in class customer service experience! Duane made an effort to walk me thru every step of the process and provides a detailed about the services performed. He took the service TO THE NEXT LEVEL... He really honored the company's name... I trust that I can now call him "MY MECHANIC"
This the second time he has work on my cars and he did an excellent job on the my Nissan Pathfinder. I will recommend him and your mechanics to all my friends. Duane again thank you so much and stay bless.
Mr. Duane was there before the 2:30 p.m appointment, his work was excellent and explain every work he was doing to me. I will recommend him and your mechanic to all my friends and neighbors. Mr. Duane bravo Zulu for job well done, thank u so much.
Very nice and honest. Other places informed me that my brake pads needed to be replaced, but Duane went out of his way to compare my current brake pads with new ones and discovered they needn't be replaced. Saved me a lot of money and did a very thorough inspection. Would recommend to anyone with any sort of car troubles!
I was definitely a little hesitant/skeptical about a mobile mechanic to get work done on my car, but that hesitation has definitely gone away. Duane was punctual (actually showed up early), professional, friendly, and knowledgeable. I had initially booked two areas that needed work done, but was able to easily add another job based on symptoms I had described and Duane was able to confirm. He was able to pick up additional parts nearby and get the job done in a timely manner. I will definitely be using Duane in the future for any mechanic needs and would recommend him to others!
Arrived earlier than expected, very detailed with diagnosis, and would recommend to anyone looking for a professional mechanic who knows about cars.
Duane is the man. Even though the fix on my car was really problematic, Duane went completely out of his way to 5 different shops to get the tools he needed to get the job done.Just goes to show how really committed he is to getting the job done. I would definitely recommend Duane to anyone who wants fast, professional, reliable as hell service.
I am very happy with Duane's service. He is very friendly and professional. He did a very thorough check of my car first and then performed the Thermostat replacement service very methodically and flawlessly. He finished up the job cleanly and top off all the fluids. I would definitely use his service next time.
Great experience. Duane obviously loves cars and knows his stuff. He did a quick job, took time to explain what he was doing, and my power lock works again. Can't ask for anything more.
San Diego, CA
This was our first using Your Mechanic & we are very pleased with process. Duane arrived on time working on our vehicle on a Sunday. All repair work was done to our satisfaction. We would recommend Duane and will use the company's services in the future.
He came early and went to work immediately. He did an excellent job on my car. I will definitely be calling him for future repairs.
Duane was on time. Very professional and systematically diagnosed my problem. Pleasant to interact with. Strongly recommend him.
San Diego, CA
Knowledgeable, on-time, excellent service. Thank you!
Duane was very knowledgeable and professional.
Duane was great, he got right to work and was really good.
Duane is courteous and professional