My experiance with Pete was great. He explained in detail what was wrong with my VW Bettle on the phone before he came out. Then when he got to my condo he again went over the service he was doing. personality and very easy to talk to. We had a situation where I was paying with cash plus credit card not knowing that cash isnt the form of payment they prefere.He took care of it in a timely manner. I would use Pete anytime and so should you . Great guy very knowleable.