My car's brakes were making a grinding noise, so I needed both the front and back pads to be changed. Pete was originally scheduled for Friday afternoon. About 30 minutes before my appointment time, he gave me a call and told me that he would be running late and asked if I wanted to reschedule. It was raining, so I opted to reschedule for the following morning. On Saturday morning, Pete arrived 20 minutes early and was extremely professional and friendly. I live in an apartment, so he met me in a parking lot across the street. He was sure to make me feel comfortable and he went out of his way to ensure that I trusted him with my vehicle. Pete was done in record time and he even showed me the old pads and pointed out which one was grinding. I will definitely be using YourMechanic again!
Friendly, professional, did not hesitate to work despite the rain! Determined the problem and gave me the information I needed. I would use this service again and recommend it to others, and would ask for Kevin again. Thanks!
Kevin arrived on time and work very hard on fixing my van. Because of a faulty part, he could not complete the job, bu he returned a few days later with the correct parts and finished the job to my complete satisfaction. I would recommend Kevin to anyone needing an auto repair.
Chris was friendly, professional, and fast. He kept in contact with me through text and ended up coming earlier than I expected to fix my car (letting me know, of course)! Even though it wasn't at the place I said I'd be at my appointment, he drove to where I was and took care of the issue. He also brought additional parts to be safe. I would recommend him in a heartbeat!