by Kristine from Escondido, CA 92027
Although Kevin was 45 minutes late, he did call and let me know ahead of time. It is of course frustrating for me, the customer, as I had to get up early (I work nights), but I do understand that one cannot foresee traffic or similar circumstances that are out of your control. They even tell you upfront that there is always a possibility that a mechanic does run late. Other than that, I was very happy with the service, and most of all the price. Everything about this service was extremely professional. Will use again.