by Sharleen from Clearwater, FL 33760
This was my first service with YourMechanic and having Torrieanto as my mechanic today made a great first impression.
Torrieanto was polite, professional and very easy to deal with. He made me feel comfortable discussing my concerns with my car's performance and my "self-diagnosis" of the issue. Most mechanics I have dealt with prefer to wave me off and let me know that they are the pro.
Following his overview of my vehicle's performance he gave me a summary of his findings, made sure I understood, agreed with and was comfortable with the work he recommended and was going to perform. He even told me he was going to do his best to keep my cost below my expectations. (WOW!) Again, most mechanics take advantage of our lack of knowledge often changing unneccesary parts therefore earning more in labor and leaving us with a larger bill than necessary. His attitude was truly refreshing!
Upon completion, Torrieanto showed me exactly what part was removed, pointed out my newly installed idler pulley and politely answered the few questions I expressed regarding my concerns about the "what-ifs" of my possibly delaying this sort of repair.
He was beyond polite! He kept a clean workspace and treated me and my vehicle with respect. I will definitely request Torrieanto specifically when I need my vehicle services in the future.
Thank you YourMechanic and thank you Torrieanto!