I was driving to an out-of-town conference when my brakes started making a terrible scraping sound. With YourMechanic, I was able to leave my van with my father and have the brake pads fixed at his house without missing my conference--or having to inconvenience my father by asking him to take the van to a shop. After scheduling Joseph, I messaged him via the YourMechanic website with a couple of questions. He was prompt and helpful in his responses. My father said he was on time, very friendly and communicative about the problem. He finished in about an hour and messaged me before leaving. Since I wasn't actually there myself, it was great to be able to confirm that all was well with the rest of the braking system before he left my parents' house. It was such a relief to get the brakes fixed before traveling back home without missing my conference or inconveniencing anyone else, and it was very reassuring to know that a mechanic with very high ratings and years of experience would be taking care of my van and courteous and friendly to my father. I'm really pleased with YourMechanic and Joseph!
I was on my way to my regular mechanic to get car inspected and my brakes were making noice I pulled in to another place closer to my home and was told I needed new front brake pads ok no biggie but then said rotors and calibers as well. A 700 dollar job I did not have so I called my regular guy and he confirmed as well it would be costly. I was freaking out and my Mom sent me the link to your mechanic and thank u Jesus Genaro was a blessing! He changed my pads and rotors but said no need to change calipers right now..I will get new ones in a couple of months but just can't afford right now. He was also on time for appointment and was done within 2 hrs. Have other work to do as well and will indeed call him in the next couple of months thanks Mom!
This was just for the inspecion of the problem with the vehicle. Very professional and got to work immediately on my vehicle, did an overall check on all possible problems and was done within 30 minutes in diagnosing the problem. Very knowledgeable and detailed with his work. Just waitng on the actual repair now.
On time, professional, courteous. Assured me from the beginning I was in good hands, not to worry. No missteps. Had all the necessary tools and equipment. Will call on Daniel the next time I need anything.