Shay was a little early for the appointment, which was fine by me. He introduced himself and then we went over what he was scheduled to do. He answered my questions and went over the parts he had to complete the job and then proceeded to work on my truck. It only took him a little over an hour and a half to complete the job and clean up. He took all old parts and trash with him. I'm very pleased with Shay's work. Back in the day, this job would have taken me At least half a day.