He was available a little bit early, this was good for me. He was prepared, professional and friendly Took time to explain situation, and we made tentative plans for more work, based on need. I was able to view the old parts, can't usually do that at a shop.
I chose this service because of price (the estimated cost, which is what I Paid! ) and the convenience. I had one shop (the same one) estimate the cost at $450 then 2 days later estimate $650. I saved nearly $400! (engine mount replacement)
I have already started recommending Keith and the service.