I've been an automotive technician since 2010. I graduated from Universal Technical Institute with a 3.94 GPA, and attained five ASE and four EPA certifications while attending. My experience ranges from independent shops to high-level technical maintenance in the United States Army. Challenging electrical problems are my specialty, but my training allows me to complete repairs on almost any car. I'm a customer-focused technician and look forward to providing expert service in every job I do.
Keith was very courteous, professional and knowledgeable. He took the time to explain how the CKP works and replaced a hard-to-get-to part in a snap. He also answered many of my concerns I had with my 2008 Jeep Patriot. I will definitely use YourMechanic in the future.
He was available a little bit early, this was good for me. He was prepared, professional and friendly Took time to explain situation, and we made tentative plans for more work, based on need. I was able to view the old parts, can't usually do that at a shop. I chose this service because of price (the estimated cost, which is what I Paid! ) and the convenience. I had one shop (the same one) estimate the cost at $450 then 2 days later estimate $650. I saved nearly $400! (engine mount replacement) I have already started recommending Keith and the service.
Keith was initially scheduled to arrive at 2 PM. He called around 10:00 am and asked if he could make it at around 12:30 pm. I agreed and Keith arrived on time. I found him to be extremely professional, respectful, friendly and knowledgeable. He got to work immediately. As my car is a bit on the older side, it was a challenge to get some of the old parts removed and the new ones added, but that didn't seem to worry Keith in the slightest. He handled it all like a pro. I would definitely use Keith again. You should too, whether you have used Your Mechanic before or not.
Keith was friendly and professional, and very knowledgeable and competent. He went above and beyond, and I would definitely recommend him to anyone.
He came to check on reinstalling a belt that was town. It was determined that the water pump was frozen. The Vin. number indicated that it was a 2.2 engine but the name tag in the hood and the vehicle info showed that it was a 2.0 motor. He called the office and they insisted it was a 2.2 motor. The motor IS A 2.0. We pulled the diagram of on the web and verified it was a 2.0. The office said because the Vin indicated 2.2 the could not work on it. I worked for Ford and know Vin are not always correct. I am very disappointed in the overall service!!
Amazing! Keith went the extra mile diagnosed what others couldn't and fixed it all same night! I will recommend him to everyone!
It was great!!! He showed up early and even checked my spark plugs for me upon request for free :)
Had Brake rotors/pads changed, pads became loose after two weeks and all the drama with Your mechanic started about warranty claims, one of the worst service I ever had after thinking so much.
Keith- professional, courteous, competent and really did a great job he's welcome back anytime
Great work and if he can figure our what's wrong with the fuel line, he is welcome to come back and fix it.
Very Good Great Mechanic and he said he could work on other vehicles of my family.
I plan to call for Keith for all my repair needs. Highly recommend his service
Keith did an excellent job and went the extra mile to solve the problem
All around good guy! Friendly and professional.