I have over 36 years of experience as an automotive technician. I've worked and trained with Ford, Chevrolet, Dodge, Isuzu, Mazda, and Daihatsu on both gasoline and diesel engines. I've had a passion for automotive repair my entire life and love applying my knowledge to getting customers' cars back up and running!
Robert showed up on time and was very patient and courteous. I had no idea this service existed and was nervous at first but Roberts friendly persona quickly eased that. He did a wonderful job and I love my new vehicle - oh yeah, he's kid friendly which makes him a pick if you have children running around screaming their heads off.
Robert was thorough and personable. If services are again needed, I will ask for Robert!
Robert was on time, communicated what he was going to do, and promptly went about his business. He completed what I knew to be a difficult job in a real timely manner. Robert is a credit to "Your Mechanic" Not only would I use Robert again, I will strongly recommend him to family and friends. AAA+
Very professional and polite. Appreciated his honest opinion ! Having transmission issues and wanted to do a full inspection to decide if it is worth repairing. Thanks!
Robert is a Mechanic's Mechanic!! Called well before appointment time to let me know he was on his way. On time, very customer friendly and very, very knowledgeable in his trade! Just a great person and very efficient. Keep up the great job Robert and I will ask for him again!!
Car is back to running smoothly but my check engine , TCS and TCS indicater light has came on and wasn't on before the work but idk it may be the systems computer
Used Robert several times, very professional. Had unusual issues come up on 20 year old car being serviced, Robert went above and beyond to resolve on our behalf.
Robert was awesome! He figured out what my car needed to start. This is way better than towing your car to a shop and get ripped off.
Fixed my issue and gave a thorough, honest inspection. Will be calling him next time I need work done on my cars.
What a stress free repair! Robert showed up at the time they said he would be there (not a 4 hour window like many companies). He finished the work in the time they said he would and what a convenience to not have our car towed somewhere, it was done right in our driveway! Very professional person and never tried to upsell us like a dealership would. Thank you! You will definitely have our return business.
Prompt, efficient, convienant, reasonable, and professional. Great experience that I will Most certainly use in the future.
I went to a local store for a national auto repair chain that diagnosed a problem with my rear shocks when I was having tires installed. The quote was $400 so I told them to hold off knowing I would get a second opinion on what was causing a lot of road noise. i found your mechanic and the quote was left than half! So I booked an appointment. Robert called 30 minuets prior and showed up right on time. He inspected my car and he told me there was nothing wrong with my shocks and that the wheel bearings were the problem. There was no charge for the shocks and the $70 labor charge was credited to the real repair performed the following day. Now my car sounds like it is supposed to! great job, fair pricing and the work was done right at my office saving me time and money and no missed work. I will call on him and your mechanic anytime I need service.
On time, great communication went straight to getting into the problem. Would definitely recommend him.
Robert showed up on time and was very thorough. He diagnosed the problem and let me know that my alternator maybe going out. I have made an appointment with him for this coming Monday to complete the service. I appreciate the details and quote for the upcoming service.
Robert is timely, efficient, knowledgeable and very experienced. Absolutley fantastic experience!
I have used Robert on 3 separate occasions lately for both my vehicles. He is the only one I want working on my vehicles. He is professional, Knowledgeable, and efficient. Fabulous mechanic.
Robert was great! Very professional. After the service was done my check engine light came on and he back to check it out and fix it. I'm very satisfied with the service. Thanks Robert!
Once again, Robert knocked it out of the ballpark! If you get Robert you can count yourself both blessed and lucky. I highly reccomend him. ^5 Robert!
Though Robert's computer analysis wasn't able to recognize the problem, Robert was very quickly able to manually diagnose the long-standing issue and repair it. He accomplished what other qualified mechanics (from another company) should (I believe) have been able to...through simple experienced troubleshooting...and that was narrow the issue down to the replacement of a fuel pump relay! Thanks very much, Robert!!!
This experience was awesome.. I took my truck to shop about two weeks ago they told me I had a problem with my a/c compressor but when Robert took a look at my truck he found a different problem my clutch fan,belt and he made the right repairs. he did a great job was very professional and honest that goes a long way with me.. thank you
I'm not very good at writing these reviews but certainly believe this experience demands one. I our ability to log on to "My Mechanic" choose an appointment time, describe your cars problem, have a quote and expect it all to come together. But it does! This is a wonderful concept and I am very pleased with my first experience.
I am extremely happy with Roberts regard for customer satisfaction. His housekeeping, mechanical, & overall performance, were performed without flaw. I would consider him a vital asset to your company. I'm equally impressed with the expeditious means that occurred when a question arose about the invoice. I'd forgotten about an upgrade I requested, Robert called an associate, 2 minutes later it was done. I'm not sure I'm happy with the price, however, I'm not saying I'm not, as I haven't researched the cost of synthetic oil. If you want great service with convenience, ask for Robert.
This was my second encounter with Robert and he's a true gent and joy. Unfortunately, my vehicle's problem couldn't be fixed by him; turns out a new or rebuilt transmission is in my future, but should I ever need YM again, Robert's the guy I want to see tending to my car.
I admit, I was a bit nervous trying out your services (just sounds too good to be true!) but with Robert's help and results, I can't help but have your services in mind in the future. Robert was courteous enough to give a call about a half hour in advance, and upon arrival. He went over the expected services for the day, and addressed any concerns I had about my vehicle. True to his word, Robert finished in a short amount of time, went over his findings and results, and even gave some recommendations about repairs needed in the future. Overall, he was extremely knowledgeable, informative, and professional. Couldn't have made it less painless.
Robert was great and on-time. He completed the work and gave me fair feedback. He also told me exactly what was wrong when every other place told me something expensive.
I gave Mr. Hall's business card to a co-worker as soon I arrived to work (which was the same day of the repair). My car is running just as it was before and the fact that he repaired the car in a timely manner outside of my home made my experience better! My uncle, who is a chronic complainer, watched Mr. Hall as he worked on the vehicle. He was so impressed with Mr. Hall's service and professionalism that he asked me if there was a way to write a good review!
First, the ease of maneuvering through the website was on point. A call to customer service about a typo I did before I hit the submit button, was fixed in a matter of minutes. Now on to the review of "My New Mechanic"..Robert. I will try to make this short. I run a non-profit organization for youth, running kids to and fro. So my suburban is a BUS and a MUST. Robert not only came and did the required work, he let me know some other issues that my vehicle was having as well. Very professional, work was done in timely manner, and OMG!!...you could not even tell that a mechanic had just finished working in my driveway!!NEAT AND CLEAN. I will definitely be making another appointment for my suburban with Robert. Thanks Your Mechanic!!
Robert was very helpful, even went to get the luck nut removed for me! Very thorough and knowledgeable. Great customer interaction!! Will most definitely be calling on him again in the future. Highly recommend Robert for any of your auto needs
Excellent customer service. Phoned when he was on his way. Presented his card upon arrival. Worked until job was finished. Dressed in appropriate uniform and did not leave any mess at end of the job.