by Tana from Kent, WA 98031
The day before my appointment I received a text reminding me, and the mechanic, Noe called to confirm the appointment and time. The day of my appointment he showed up 20 minutes early and called and told me he was outside and to take my time, he was ready whenever I was.
I walked outside, and Noe explained how everything worked, what he was going to do and he promptly got to work. He ran a full diagnostic on the vehicle, did the oil change we scheduled and examined the engine to determine the problem we were having. Unfortunately the engine problem we were having (spark plug blew out and broke the coil) required actual shop work that the mobile mechanic could not perform, but Noe went over everything he found and gave a few recommendations. He told us that our vehicle was in otherwise great shape. I feel totally confident that if Noe had been able to do the repairs, outside of an auto mechanic shop, he would have done a great job.