by Sam from Kansas City, MO 64137
New brakes successfully installed. He had to reschedule for the next day and then ran a little late, but he called both times to notify me with a good margin (the day before, and about an hour before, respectively). There was a little extra charge for removing a bolt/screw thing that he had to take off by force since it was stripped, but it wasn't too crazy. I saved about $60 over doing this with Firestone, and for me it was a pretty good experience.