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First time with Theodore, just to hear a second opinion on some small oil leaks that were detected at the Audi dealership. I wanted to confirm that the dealership was trying to rip me off ...
Showed up ahead of time and finished the oil change without any issues. While at it, Theodore filled up air in the tires which were low as well. Good friendly and professional guy. Very convenient and decently priced. I will be using the service again! Also, will be recommending it to friends and family.
Ramiro was very knowledgeable and helpful. He even went so far as to pull out a starter from his truck and explain to me how it worked, as part of an answer to my question about whether he suspected that I had an issue with mine. He performed a thorough investigation, correctly identified my problem as a faulty battery, and showed me exactly how he knew and how I should seek a warranty replacement for it. For someone like myself who knows about nothing about cars, his patience was very appreciated.
Gets down to business with a hard working attitude. He was knowledgeable in changing my rotors and brake pads. For the e-brake, he knew how to put in service mode for the rears.
ian was super pleasant. ian did a great job on the audi. he finished ahead of schedule which im grateful for. i look forward to working with ian again in the future.