by Savannah from Arlington, TX 76011
Finally the first mechanic to properly diagnose my 1992 Buick Century! He was booked to fix what a previous YourMechanic employee had originally inspected/quoted me for. Upon Robert's arrival, he got under the hood to check the state of the parts that would need service. His inspection had resulted in him explaining to me that my car was going to cost more to fix, than what it's worth!
You'd be surprised to know that his words were a BLESSING to finally hear someone else confirm what I had already been contemplating for a while.
Being a woman who normally gets taken advantage of – and ripped off – by most other auto shops, it was refreshing to hear Robert's honest transparency.