Excellent customer service, very professional, and extremely competent in his craft! I needed outer tie rod ends and Melvin proved to be the outstanding mechanic for the job. He is very patient and knowledgeable about my car and other automobiles. I was very pleased with his work ethic and honesty. He explained everything he was doing to keep me informed of his progress and he was well prepared for the job...he had all the tools necessary to complete the job. He completed the job in a timely manner and he cleaned up the work area. I highly recommend Melvin. I willl be booking him to service my car again tomorrow and referring hiso services to family and friends. Thank you Melvin for putting my mind at ease about using Your Mechanic. It truly is a wonderful concept that works!
I am not one to judge anyone. Naturally, as anyone would be with any mechanic, I was quite skeptical. However, what made me follow through with this whole YourMechanic set-up was the start to finish process. I based it on how accessible it was to book the appt online the night before, the breakdown of costs, how easy it was to add services you needed done. At that point, I pretty much held my breathe from the moment Chris arrived until the end and I made it known. Because, until yesterday, I had no idea this service existed. I was amazed and skeptical of this entire process. But, based on the easy process, and how informed and on point with the information, on top of the reviews about Christopher's services, I proceeded with the appt. I am 100% sold on this service and completely sold on Christopher. I'm not sure about the other mechanics within this network but I definitely got lucky being assigned to him. Everyone I have spoken to about this service was very curious since no one has heard of it. They were pretty impressed once I told them the outcome and showed proof. I will definitely use this service and highly recommend Christopher as a top choice. He was very thorough in explaining the service with his skills and experience to assuage me from the get go. So, thank you for providing this amazing convenient innovative car process.