I've been an automotive technician since 2007 and am ASE certified. I've worked at GM, Ford and Toyota dealerships and am an expert on Asian and domestic vehicles. I perform maintenance jobs on all makes and models and make it my priority to get the work done correctly the first time, every time.
If I could, I would route all service requests on this site to go to Melvin. Not to undermine other engineers out there, but it's just an attempt to show my appreciation towards Melvin for the work he had done on my car and the way he went about doinv it. Not only did he do an awesome job of fixing my car, he also made sure he explained all the things he was doing in the process of fixing my car, which I felt was totally different from how a typical mechanic would go about his job. He's a warm and friendly person, and goes above and beyond to help us with the issues we have with the car. He's totally passionate about his job and is a perfectionist at what he does. Totally recommend him to anyone who is looking to book his time. P S - This is the first time I'm writing an online review. I wanted to make sure I shared my experience with others.
Melvin showed up early and helped diagnose the problem. Saved me hundreds by helping me prioritize work needed on my truck. Very knowledgeable and friendly.
Melvin and I had talked prior to his arrival. He was 15 min. Early!!! Great. Used a lot of electrical testing equipment and his knowledge of trying to figure out why there was not power going to the compressor. The high and low pressure switches were grounding out. The fuses were good,relays were good and the switches themselves were good. He determined the PCM was the cause or there could be a break in the wiring. He did recommend replacing the compressor with a new unit, not rebuilt.
He did a great job with my car. He had alot of knowledge of the car problems I was having. I will recommend his services to everyone I know with car problems
UNBELIEVEABLE!! Without a doubt the best auto repair experience I have ever had. I'm 65, and drive over 30,000 miles a year. Needless to say some dealers tend to take advantage of no auto repair knowledge, Melvin is the BEST!! Heck, I'm already telling everybody..
This was my first time using Your Mechanic and Melvin was awesome. He explained everything clearly and was very professional. Plus my kids were home from school and family was in town so being able to stay home while the work was being done took out any hassle of scheduling rides, etc. I highly recommend Melvin if you live in the area.
Melvin is very knowledgeable and thorough. He explained everything to me in detail so I was thoroughly informed. I greatly appreciate his help with my repair(s) today.
Melvin showed very good knowledge of being a mechanic. Walked and talked me through all his steps and what could cause the issue. Will be calling him again if needed.
Melvin was very helpful and knowledgeable. He answered several additional maintenance questions I had about my vehicle. Additionally, he did not perform unnecessary maintenance that I had requested in the quote so it reduced my bill. I would definitely refer his services to friends or colleagues. The service I received was $40 cheaper than what I was quoted at a shop in town. Plus, having to maintenance performed at my house was very convenient.
He was great. Energy was really infectious and he took the time out to actually help me get to know my car. He found out the problem quick and while doing it he gave me a couple life lessons. Definitely going to book him based off the recommended things he says I need done.
Melvin is a great mechanic and true professional. He communicated well before the appointment to get more information on the issue and called ahead of time to let me know he was on the way. He arrived on time, and was courteous and knowledgable. During the entire process, Melvin explained what he was doing and I did not get the feeling that he was ever trying to up sell any maintenance and was looking out for my best interest as a client. I highly recommend Melvin to anyone. I wish all mechanics were like this.
Melvin called me the day before my appointment (on Super Bowl Sunday nonetheless) to talk about the issues with my car. He arrived a tad early and fixed my car into the dark of night. I had to go to work and he didn't feel comfortable leaving my key in the console in the car and so he brought it to me at work! Melvin was top notch and my car is all the better because of him.
Melvin came early to fix my car and did a wonderful job of finding my problem with my battery. He was very kind and told me what I needed next time. I would highly recommend Melvin if you ever need your car fixed.
Melvin was awesome! He arrived 30 minutes prior to his appt time. He took the time to investigate the true nature of the issue and informed me step-by-step of the cause and his solution. Melvin is extremely knowledgeable and patient.
Melvin went over and beyond my expectations. Not only did he change my oil, and tell me other things I needed to know regarding my vehicle but he made it a pleasant experience. He came to my place of work, and took care of it within an hours time. All of this was just in time for a big storm.
Mr. Melvin was the consummate professional. He contacted me via phone prior to arriving and was very prompt. He explained the process and what he was there to do and how he would replace the lower ball joint. He also discovered that the sway bar link was bad and provided me an estimate for repair which I took advantage. Once finished, he clean up the are, gave me the parts that he replaced, and did an inspection and also some recommendations. The service provided by him and his company was exceptional. I will utilized the company in the future and hope they send Melvin back if I need him in the future. He Greatttt!
Excellent customer service, very professional, and extremely competent in his craft! I needed outer tie rod ends and Melvin proved to be the outstanding mechanic for the job. He is very patient and knowledgeable about my car and other automobiles. I was very pleased with his work ethic and honesty. He explained everything he was doing to keep me informed of his progress and he was well prepared for the job...he had all the tools necessary to complete the job. He completed the job in a timely manner and he cleaned up the work area. I highly recommend Melvin. I willl be booking him to service my car again tomorrow and referring hiso services to family and friends. Thank you Melvin for putting my mind at ease about using Your Mechanic. It truly is a wonderful concept that works!
My check engine light started flashing on my 2003 ford explorer. Melvin came out and diid a diagnostic and advised me on what my next steps should be on getting my truck back to good running condition.
Fantastic experience! He was on time, knowledgeable, friendly and thorough. I will definitely call him for any further repairs and recommend him to friends.
Melvin is a very prompt, knowledgable mechanic with related life skills that contribute to him being the right guy to work on your vehicle. I also found the "YourMechanic" process the ebst in communicate. It even shows tracking as to where Melvin was from point of notice of pending arrival for work. I was hesitant to give my CC in advance so I did a lot of reserch on Melvin and MyMechanic. There was all good on Melvin with mainly good on MyMechanic. Very good experience.
Melvin is quite personable, professional as well as a skilled mechanic. Thanks to Melvin's excellent service Your Mechanic has a customer for life. I really can't say enough about Melvin. Thanks!
The level of service and professionalism Melvin provided let me know I did the right thing in using YourMechanic. He provided an excellent level of detail and performed a thorough inspection. He answered all of the questions I had, regardless of how big or small. I would definitely recommend him.
Melvin was very honest and knowledgeable about cars. He was extremely friendly and only recommended what I needed to have done, which I really am thankful for that. I will definitely use him again for my services!!! Thank you sooo much!!!
Melvin was a pleasure to meet and be around. Extremely courteous and polite. Above all else knowledgeable. If Melvin is available I will be using him every time. Highly recommended?
First rate and very nice. Knew right away what issue was. Very friendly and explained everything in detail. Will definitely rebook. Even showed up early for appt.
Virginia Beach, VA
Overall a good experience, turns out our brakes were not bad...I sure do wish the squeeking would stop though. It is a great mystery. Melvin was courteous, didn't try to upsell or sell me on something we didn't need. Will use him again.
Melvin conducted a pre-purchase inspection on a car and his service was absolutely first-class. Courteous, friendly, helpful and supremely knowledgeable, Melvin left no stone un-turned during his inspection and explained everything as he went along. We would have no hesitation in recommending Melvin.
Melvin was punctual, professional and very direct with his assessment of our vehicle. His work was thorough and he made clear and specific recommendations on supplemental services we required. He was courteous and helpful during the entire appointment - we will book him in the future for our vehicles.
Melvin was very professional and knowledgeable. He explained what needed to be done and got it done and done right. I will use this service again. It was nice to sit in the comfort of your home . I was able to get the grass cut while he worked on my car.