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I was absolutely thrilled with Mr. Anthony Vertucci fromYourMechanic.com!!!! I have taken all of my cars to the same Firestone for years. Unfortunately, they have become sloppy with their execution and were dishonest to me several times that I can confirm. I decided to try Yourmechanic.com. I don't intend this to be a diatribe about Medford Firestone; however, in comparison to my experience with them, it can clearly be exhibited that Your Mechanic has a far superior service and repair business model in being able to provide Master Mechanics like Mr. Vertucci to their customers. Mr. Vertucci sourced out parts that Firestone told me were unavailable and performed a repair that I was told could not be done. I was not an easy straightforward job and Mr. Vertucci did not stop until my problem was corrected that same day. He was very knowledgable and also able to describe what needed to be done in a manner that I could understand. In addition to this Mr. Vertucci provided me with helpful maintenance information and a clear indication of priority for the next services which should be done on the car. I know where my cars will be taken from now on. If you want an incredibly skilled, dependable mechanic with integrity you now know where to turn as well.