B1962 OBD-II Trouble Code: Seat Horizontal Forward/Rearward Potentiometer Feedback Circuit Failure

Our certified mechanics come to you · Get a fair and transparent estimate upfront

Red-stars EXCELLENT RATING ON

Cost of diagnosing the B1962 code

B1962 is a diagnostic trouble code (DTC) for "Seat Horizontal Forward/Rearward Potentiometer Feedback Circuit Failure". This can happen for multiple reasons and a mechanic needs to diagnose the specific cause for this code to be triggered in your situation. Our certified mobile mechanics can come to your home or office to perform the Check Engine Light diagnostic. Once we are able to diagnose the problem, you will be provided with an upfront quote for the recommended fix and receive $20.00 off as a credit towards the repair. All our repairs are backed by our 12-month / 12,000-mile warranty.

Cars Estimate Credit towards follow-up repair Earliest Availability
Ford$20.00
Toyota$20.00
BMW$20.00
SCHEDULE B1962 DIAGNOSTIC Get a fair and transparent estimate upfront

B1962 code definition

The B1962 trouble code detects a circuit malfunction from one of the seat’s potentiometers.

What the B1962 code means

The B1962 code is a generic OBD-II trouble code that notes a power seat potentiometer circuit error. The potentiometer is a part of the power seat system, is located underneath one of the front seats, and is essentially a position sensor. This device relays the seat position information (in the case of the B1962 code, the horizontal seat position) to the body control module and powertrain control module (PCM). This information is used for many purposes, but most importantly to help prevent conflicting movements, such as a convertible top being opened when the front seats are in a conflicting position. If the PCM or body control module is unable to receive an input reading from the seat potentiometer, then the B1962 trouble code may be stored.

What causes the B1962 code?

There are two common causes of the B1962 trouble code. The first is a defective seat potentiometer. The second is damaged electrical components in the potentiometer and power seat system, such as shorted wires, open connectors, and blown fuses. It is also possible for the code to be caused by a potentiometer that needs to be reset. A malfunctioning PCM or body control module can also cause the B1962 code to be stored, but this is highly uncommon.

What are the symptoms of the B1962 code?

When the B1962 code is stored, the check engine soon warning light will likely illuminate on the vehicle’s dashboard. The potentiometer will likely not be working, which means that, if you have a convertible vehicle, the seats may not automatically move into the correct position when the top comes down. It is also possible that the seats will not move forward or backward when the power seat switch is used.

How does a mechanic diagnose the B1962 code?

The B1962 code will be diagnosed using a standard OBD-II trouble code scanner. A trained technician will use the scanner to look at the freeze frame data and gather information about the code, while also checking for the presence of any additional trouble codes. If numerous trouble codes are detected, then the mechanic will diagnose them in the order that the scanner displays them in. The codes will then be reset and the vehicle restarted, so the mechanic can check to see if the B1962 code is still present. If not, then it was probably triggered inaccurately, or is representative of an intermittent problem.

If the code remains detected, then the mechanic will visually inspect all of the electrical components in the potentiometer. Any damaged electrical parts will require replacement. The potentiometer itself should then be inspected, and the mechanic should make sure that it is adjusted properly before condemning it.

Any time a part is replaced or repaired, the trouble codes should again be reset, the vehicle once more restarted, and the B1962 code checked for. This will allow the mechanic to know as soon as the issue is resolved.

Common mistakes when diagnosing the B1962 code

The most frequently made error when diagnosing the B1962 code comes from a failure to adhere to the OBD-II diagnosis protocol. The protocol should be followed step by step at all times, as this helps ensure that the technician properly diagnoses and repairs the vehicle.

It is fairly common for fully functional potentiometers to be replaced because faulty electrical components were overlooked.

How serious is the B1962 code?

The B1962 code will not keep a car from being drivable, or present any drivability concerns. However, the potentiometer may not work, which means that the seats should be manually adjusted before any component that may interfere with the seat position (such as a convertible top) is used. It is also possible that the seats will not be adjustable, which may make the car impractical or even impossible to drive, depending on the seat position and the height of the driver.

What repairs can fix the B1962 code?

Potential repairs for the B1962 trouble code are:

Additional comments for consideration regarding the B1962 code

It is very uncommon for controller failure to cause the B1962 trouble code. All potential causes of the code should be thoroughly inspected before PCM or body control module failure is assumed.

Need help with a B1962 code?

YourMechanic offers certified mobile mechanics who will come to your home or office to diagnose and repair your vehicle. Get a quote and book an appointment online or speak to a service advisor at 1-800-701-6230.

trouble codes
B1962
OBD-II

No more waiting rooms! Our mechanics will come to you to diagnose and fix the B1962 code.

SCHEDULE B1962 DIAGNOSTIC
Get a $20 credit for the follow-up repair

Recent Check Engine Light is on Inspection reviews

Excellent Rating

(6,114)

Rating Summary
5,655
221
51
35
152
5,655
221
51
35
152

Kevin

24 years of experience
388 reviews
Kevin
24 years of experience
Chevrolet Tracker - Check Engine Light is on - Stone Mountain, Georgia
Kevin was pretty cool! He explained things to me in a way I could understand and was able to offer me some good options to fix my car problems! Very professional and knew his stuff! Excellent experience

JOHNNY

33 years of experience
63 reviews
JOHNNY
33 years of experience
Toyota Camry - Check Engine Light is on - Carmichael, California
Johnny was early, friendly, and thorough! He explained things to me about my car that I had no idea about before! I booked him for a diagnostic appointment and I’m definitely requesting him for a follow-up!

Benji

22 years of experience
184 reviews
Benji
22 years of experience
Jaguar XK - Check Engine Light is on - Phoenix, Arizona
Will absolutely recommend Benjie to all my friends, thorough and knowledgeable. Will have him back fit all future car repairs!

Marco

29 years of experience
124 reviews
Marco
29 years of experience
Kia Soul - Check Engine Light is on - Riverside, California
Marco was great. Cam on time, and explained everything he did. Also gave good recommendation for fixing as the problem has a Kia recall.


More related articles

P0932 OBD-II Trouble Code: Hydraulic Pressure Sensor Circuit
P0932 means there is a circuit malfunction in the hydraulic pressure sensor, likely due to faulty electrical components or a defective sensor.
P0485 OBD-II Trouble Code: Cooling Fan Power/Ground Circuit Malfunction
Cooling Cooling Fan Power/Ground Circuit Malfunction What the P0485 code means The P0485 code indicates that your cooling fan power is malfunctioning in some way. This could mean that your fan is coming on when your engine is off, or...
P0274 OBD-II Trouble Code: Cylinder 5 Injector Circuit High
P0274 P0274 code definition P0274 is a trouble code that denotes an above average draw of current from the number five cylinder’s fuel injector. What the P0274 code means If you see this code, it means your vehicle’s engine cylinder...

Related questions

Intake maifold runner control is stuck open

Hello, thanks for writing in about your 2001 Mazda Miata. Due to this trouble code, the intake manifold runner control will need to be replaced. If this is not done you can cause serious damage to your car. If you...

Not sure if I messed up my engine

Hello Sir, From the symptoms you describe it would not appear to me that you have messed up your engine. Usually a Check Engine Light that is flashing means that there is a problem with the vehicle that is...

Throttle body position sensor

The rumbling noise may be coming from the loose catalyst in the exhaust piping. It would need to be verified by a road test to listen to the noise. If the catalyst is breaking up in the exhaust then the...

How can we help?

Our service team is available 7 days a week, Monday - Friday from 6 AM to 5 PM PST, Saturday - Sunday 7 AM - 4 PM PST.

1 (855) 347-2779 · hi@yourmechanic.com