Q: Q: Transmission

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I just changed tranny fluid 3 months ago. Haven't driven a great deal but a few days ago I took it out and I notice it didn't want to shift gears. Don't think it even went to second but for sure not 3rd or fourth. It also shifts hard into gears when I move Manually into reverse and D. What can be my problem? Thanks!

My car has 96000 miles.
My car has an automatic transmission.

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