I purchased a Used Car from Carmax. I was told on Monday ...

Q: I purchased a Used Car from Carmax. I was told on Monday that they could not get the title and had to turn in the car to the aucti

asked by on July 26, 2017

I purchased a Used Car from Carmax. I was told on Monday that they could not get the title and had to turn in the car to the auctioneer. On Tuesday another car hit me. Carmax said I need to get the car fixed. I'm at a loss. If this is not my car then why do I need to get it fixed and why don't I have a title? And isn't it illegal to sell a car without a title. I've had the car since the end of may.

Hello, thank you for writing in. This is a legal issue that is above the advice and services that we can give. You should check with your local courthouse and see if there are any legal advisers you can speak with. Most states offer some kind of free legal advise hotline. A horrid situation like this involves the person who hit you, their insurance company, Carmax, you, and the insurance policy covering "your" vehicle. Carmax is putting it onto you to figure out, which may or may not be legal. Carmax may be at fault for allowing the vehicle to remain in your possession, and they are going to try to avoid responsibility for that to the fullest extent. Seek legal help, and good luck!

Was this answer helpful?
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

The engine ticking on a '95 Lexus LS 400

The first thing you'd want to do is get someone to check the valve lash--it may need the valves adjusted. Those things have pretty bullet-proof engines but they do have the valve adjustments on them that are little, stainless steel...

where do i find the ac control module and what it looks like.

Hello. If the car needs the HVAC control module that is the control panel itself. It contains the entire computer unit as one unit. I usually test the power supply to the module first and the ground. It is common...

Is there a device to fold and unfold a passenger side mirror from the driver's seat?

Hello. The power folding mirror option is available on the Sienna Limited and Limited Premium models for 2016. Perhaps your mirrors can be upgraded with components from either of these models. Not aware of any aftermarket vendor for this feature....

Related articles

5 Essential Things to Know About Car Scams
As As if car buying isn't difficult enough, there are a variety of scams out there of which you need to be aware. From shiesty dealers to flat-out thieves, the following are five of the essential things to know about...
What Are the Pros and Cons of Buying a New or a Used Vehicle?
Car shoppers have to decide between a new and used vehicle. New cars are in better shape but are more expensive, while used cars can save money.
The Best Used Cars to Buy If You're a Doctor Who Makes House Calls
If If you are a doctor who makes house calls, reliability is likely to be at the forefront of your mind when it comes to choosing a used car. You also expect a certain level of comfort. We have...