Q: I have a 2012 Chevy Cruze, the compass, on star and phone stopped working. Can you tell me what's wrong?

asked by on

My 2012 Chevy Cruze compass shows. -- . The onstar will not turn on and my phone will no longer sync to my car. What's the problem?

My car has 58000 miles.
My car has an automatic transmission.

Hello. Most of the time if all of these stopped working at the same time then you either have a failure in the body control module or in the communication module. Most of the time this is a body control module problem. I usually start by scanning these computers for codes to see if anything comes up. If there are no codes then I need to test the bcm and communication modules for problems. If you need to have these communication issues checked, consider using YourMechanic, as a certified mechanic can come to your home or office to [diagnose why the phone and mirror functions are not working] https://www.yourmechanic.com/services/electrical-components-are-not-working-inspection

Was this answer helpful?
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details
  1. Home
  2. Questions
  3. I have a 2012 Chevy Cruze, the compass, on star and phone stopped working. Can you tell me what's wrong?

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: how do you fix the problem of a/c off due to high engine temp. my fluids are all fine, I'vie check and replaced the sensor at the

Hello, and thank you for writing in. There is very likely a TSB (technician service bulletin) out for your ECU due to a fault with the manufacture's equipment. To resolve this issue you should start by taking it to your...

Q: How do you use the headlight switch?

Your car is equipped with headlights that should be used when driving at night, as well as in many other situations when ambient light is low or visibility is obscured (when it’s raining, in fog, when it’s misting, etc.). Of...

Q: CV boots need replacing

I would start with replacing the brake pads and rotors. If the brakes are below minimum specification, the grinding noise will be present. In order to confirm this issue, have a certified mechanic come to your location to diagnose the...

Related articles

How Do Power Car Windows Increase Passenger Safety?
Power windows are responsible for approximately 2,000 emergency room visits every year. When a power window closes, it exerts enough force to bruise or break bones, crush fingers, or restrict an airway. Though...
P0240 OBD-II Trouble Code: Turbocharger Boost Sensor B Circuit Range/Performance
P0240 code definition Turbocharger Boost Sensor B Circuit Range/Performance What the P0240 code means P0240 is an OBD-II generic code triggered when the Engine Control Module (ECM) detects the intake boost...
P2103 OBD-II Trouble Code: Throttle Actuator Control Motor Circuit High
P2103 means there is a fault with the throttle actuator control motor circuit, likely due to a defective electrical component or part.