Skip the auto shop - Our mechanics make house calls

Q: Car won't start, possibly due to electronic steering wheel lock

asked by on

This morning the battery in my car was died so I jump-started it and then drove it a short while. Then I turned it off, turned it on and drove back home where I parked it. Later, when I tried to restart it, the red electronic steering wheel lock indicator came on. I checked and the battery has plenty of juice, but my car will not even try to turn over. It will not even go into Neutral, so I can’t even have it towed to an auto repair shop. It is totally dead, sitting in my drive, because of the electronic steering lock. I’m so thankful that I was not out somewhere else. How can I get it started or into Neutral so I can have it towed?

A: Hello. I usually start by having the batter...

Hello. I usually start by having the battery load tested. Though the battery may seem fine, it may be failing internally. If the battery is fine, then the alternator will need to be checked. I am suspecting that the battery or battery cables are failing. I would do a voltage drop test on the battery cables to test them. If you need to have this done, consider YourMechanic, as a certified mechanic can come to your home or office to diagnose the starting issue.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Save up to 30%

Get a quote

What others are asking

Q: On interstate, after 15-20 seconds car loses acceleration

Hello. Thanks for writing in about your 2007 BMW 335xi. It sounds like the thermostat may be sticking. The thermostat needs to be checked and the cooling system needs to be checked to make sure that the coolant is flowing...

Q: Steering wheel hard to turn in 2009 Toyota Corolla

If your steering wheel is tightening and and you're having trouble steering, that means that your serpentine belt may have broken and needs to be replaced. Because your Battery Light has come on, it is possible that your battery and/or...

Q: When the engine is started, warning lights show up on the dash for a moment and then go away.

Hello. This is perfectly normal. These lights come on at this time as the computer is testing them. As long as the lights are going off once the vehicle is started then there are not any problems.

Related articles

P0240 OBD-II Trouble Code: Turbocharger Boost Sensor B Circuit Range/Performance
P0240 code definition Turbocharger Boost Sensor B Circuit Range/Performance What the P0240 code means P0240 is an OBD-II generic code triggered when the Engine Control Module (ECM) detects the intake boost...
How to Avoid Back Pain in a Car
If you have back problems, sitting in a car for an extended period of time can be excruciating. Even without back problems, you could experience discomfort and soreness from...
P2428 OBD-II Trouble Code: Exhaust Gas Temperature Too High Bank 1
P2428 code definition A P2428 trouble code signifies that the PCM has detected a problem in the exhaust gas temperature sensor circuit in bank 1, which subsequently contains the number one...