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Overall it was a pleasant experience. I scheduled an appointment with Ben at 9am to replace the starter on my 2005 Toyota Corolla. Ben arrived around 9:15, greeted me, apologized for being a bit late as he stopped to pick up the part, took a look at my car and let me know that it would take about an hour. 40 minutes later he was done. He explained what he did, showed me that my car started, answered all my questions, bid me farewell and left. All before 10am. I found Ben to be very personable, knowledgeable and efficient. I highly recommend his services.
As an out of town buyer, I wanted to make sure to have someone evaluate the 2010 Toyota Highlander Hybrid AWD I was considering purchasing before making the drive. Ruben was extremely thorough, offered much insight, and took the time to answer all of my questions. Also due to Ruben’s suggestion to the dealer, they thoroughly detailed the vehicle before I arrived (what I thought could be stains by photo before were removed making interior look new). Coincidentally, the dealer even serviced the vehicle before I arrived at my surprise (good chance this is because of Ruben as well). Ruben’s time was worth the investment of the pre purchase inspection in gold. Thank you Ruben!
Cutis first observed and evaluated the problem. His judgement required far less work to resolve the situation and saved me a considerable amount of money.
Ruben was great! He was very professional and confident.
Mark was flexible, extremely knowledgeable, and most importantly, respectable. He encouraged me to watch him perform the service and made sure to point out any further service I need by showing me exactly where the problem was. I look forward to working with him every time I need a service done!