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KEVEN IS A GREAT MECHANIC AND IS FULL OF PATIENCE. HE WAS ASSIGNED THE LOVELY TASK OF REPLACING THE BRAKES AND ROTORS ON MY BMW AND IT WAS ABOUT 90° THAT DAY AND I HAD NO SHADE FOR HIM TO WORK UNDER, HE ENDED UP SNAPING ONE OF HIS TOOLS AND HAD TO GO BUY A NEW ONE, ALSO REALIZED THEY SENT HIM THE WRONG SET OF BRAKES, HAD TO STOP AGAIN TO GO FIND THE RIGHT ONES AND NOT ONCE SHOWED ANY FRUSTRATION (HAD IT BEEN ME, TOOLS WOULD'VE BEEN THROWN AND I'D HAVE BEEN CUSSING LIKE A SAILOR). AFTER IT TAKING TWICE AS LONG AS EXPECTED, AND PROBABLY DYING A LITTLE FROM HEAT EXHAUSTION- HE BRIEFLY EXPLAINED TO ME THE WORK HE DID MAKING SURE I FULLY UNDERSTOOD SMILED POLITELY AND HANDED ME MY KEYS. SO KEVEN IS A MECHANIC WHO IS WELL TRAINED, VERY PATIENT AND A TOTAL GENTLEMAN AND I WOULD HIGHLY RECOMMENDED HIM TO ANYONE. OH AND ALSO THE COMPANY HE WORKS FOR HAS GREAT CUSTOMER SERVICE PEOPLE THAT ARE QUICK TO GET BACK IN TOUCH WITH YOU IF OR WHENEVER YOU NEED THEM. 5 STARS ALL ACROSS THE BOARD. THANK YOU AGAIN MR. KEVEN I APPRECIATE ALL YOU DID, MY BRAKES WORK GREAT!!!
Fast on point went straight to work .faster then a bmw mechanic request this guy for all cars especially bmw .thank you keep up the great work.a master at his craft
Phenomenal. This is my first time using MyMechanic. Like a dumbo I left my keys in my ignition and drained my battery, then realized I needed a new one. Not only is Andrew very kind and engaging, but he also arrived early which was awesome! He had my battery switched out in a jiffy. EXCELLENCE!
Michael Cramer, was the world greatest professional mechanical person I've had in year's, I'll have him as a professional working on my car.
Very Satisfied
He is very nice, caring mechanic. He heard everything I said with no judgment. You can tell he enjoys his work and helping others. He was totally just a breath of fresh air of niceness. I really appreciated all that he possibly could do to get my car up and running.
Clinton was very friendly and informative, quickly diagnosed the problem and got me and appointment to get it taken care of
Timothy was pleasant to work with. He showed up for the appointment on time and had all the tools and parts ready to do the work in right in our garage. He worked for more than 4 hours right through lunch time without break and got the job done for us. He checked everything thoroughly to see if there was any other things that need attention. Overall, we are happy with Timothy's work.
This is my first time to use YourMechanic. Extremely good experience with Timothy. Looking forward to meet him again.
Very knowledgeable and courteous
love that Austin knows his cars and competent to fix problems