by Norma from Laguna Niguel, CA 92677
I thought I already posted a review the other day and it was such a good one too so hopefully, I can write a really good one for Chris as he definitely deserves 5++ stars. I am so grateful I came across YourMechanic while googling for an auto mechanic in my area. Love the convenience, the notifications, the efficiency and best of all, the fact that it is 30% less expensive compared to typical auto mechanics that have shops.
The mechanic who service my zip code was Chris Allshouse. He is professional, honest, an expert in his field, knowledgeable, thorough and great with customer service to ensure customer satisfaction. My initial appointment was for 9 AM on Father's Day. He came a half hour early and explained/apologized to me that there was a mistake on the labor portion of the online quote. I have a V6 but the online estimate quoted me inline 6 so the labor was only 1 hour instead of 3. Anyhow, Chris explained what he would do and also assured me that he would have to re-schedule our appointment for the following day, will negotiate an additional discount on my behalf for the inconvenience as the discrepancy was not my fault. Everything that he promised was kept. .
He came a half hour early the following day, repaired my valve cover gasket as needed and provided inspection report afterwards. I had such a great experience at a fair price and shared my experience and the referral code with the boyfriend, family and friends.
Awesome job Chris and keep it up YourMechanic!