by Kurt from Fernandina Beach, FL 32034
I was hesitant to book through YourMechanic because I knew nothing about it prior to finding it through an internet search, were the reviews even real? Well this review is real because I took a chance and Booked Brian based on his very good reviews.
I have a RAM Promaster 2500 Diesel commercial van that has challenged even the RAM dealerships that I have previously used for service. The strut installation required removing parts of the dash in order to access bolts at the top of the strut assemblies. My initial skepticism of Brian and YourMechanic led my to download detailed instructions about how to remove the dash assemblies. When asked, Brian indicated that he didn't need the instructions. I let him continue, fully expecting him to eventually ask for the directions for this unique installation. Before I knew it, Brian had neatly removed the necessary parts that allowed him to access the required bolts; Brian's method was actually more effective than the method in my downloaded instructions.
Brian did such a great job on my suspension that I booked him for the rest of the day to replace my rear brakes. My wife's car was also making noises and Brian diagnosed the issue very quickly.
Finding a reliable and knowledgeable mechanic can be difficult. I've now found one in Brian and will continue to use Brian as needed in the future. In fact I plan to book him soon to service our other vehicle.
I highly recommend Brian.