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Extremely positive! Robert showed up promptly, we discussed my theories about what was happening and he proceeded to do a full inspection of the car as well as the CV Axle in question. He was good about explaining everything he found and what his diagnosis was. Gave me a good estimate and booked the next appointment on the spot for the actual replacement!
EXTREMELY prompt and fast! In a previous appointment, Robert confirmed my suspicion that the CV Axle on my Tucson was going out. This appointment was to replace the CV Axle. My wife happened to be home and he showed up an hour early! I had planned on being home in case something else came up, but by the time I showed up, he had completed the work and explained the repair to my wife! We reviewed his work and were extremely pleased with his service. We are very thankful that Robert was able to confidently and quickly resolve the issue with our car!
Vadym had an emergency and had to cancel my first appointment. Since I had never used My Mechanic before, I was quite upset and did not know whether I could trust them. But he showed up promptly for the rescheduled appointment; he worked very hard and got my problem fixed. I am very happy to have found this service and would certainly recommend it.
Very professional and knowledgeable. He was done much quicker than I had expected. Would definetely refer and us ed again.