by steve from Baytown, TX 77520
When Micheal arrived to do the initial evaluation of what was needed to repairmy wife's car window he had taken the time to look up the possible problems with the window of my wife's Jaguar on line.With this home work before hand I feel that the initial $70.00 charged for the diagnose was a little extreme ,he did not have to really do anything much but check which was the most common cause for the electric window malfunction and suggest it. That would have skipped the $70.00 diagnostic cost.I had given the description on line so the trip to diagnose may have not been really necessary.So,in my mind that part of the process turn into an precievd over charge. The total cost became about the same as if I had dropped the car to a local Mechanic shop when adding the diagnostic charge of $70.00 additional cost to the final bill.
I concede convenience does trump driving the car to an auto mechanic ( particularly when the window would not roll up )but the proposed price saving indicated on my estimate was ultimately not there.
Michael did stay in touch every step of the process,so I can give him an A grade there. The window works fine so the work he preformed gives him an A grade also.
He did if fact ultimately do an over all assessment of the vehicle and has suggested that the cylinders on 4 and 8 are miss firing.You can feel the miss fire and see the rpm gauge go suddenly down while the car runs.Micheal has suggested that it may be possibly be the spark plugs, boots on the spark plug wires or even spark plug coils.
The first suggested attempt to fix the miss fire would be the least expensive (which is smart and shows his practicality) this would be the replacing the spark plugs, the spark plug wires can be inspected at that time too. I will set up an appointment for this suggested process of procedure in elimination to locate the problem.I will review the jobs success afterwards.