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My father always said to surround yourself with solid, trustworthy people. Graham is a great example of what he meant. On time, professional, highly skilled and trustworthy. He didn't withhold his knowledge of automobile mechanics but rather provided a concise review of our automobile. Mind you, I've been doing my own mechanical repairs for forty plus years and Graham educated me not just on the current state of our vehicle but on what likely what will happen in the future at p articular mileage milestones, what to look for and how to address those when the time comes. He provided sensible next steps for repairs as well as sharing his expertise with regard to what repair combinations make the most sense to complete simultaneously and which ones do not. He effectively road mapped based upon severity, mechanical risk and safety all of those repairs. Graham also politely disagreed with our local dealership on their list of necessary repairs AND provided proof and explanation to back that up! I highly recommend Graham to anyone who is frustrated and simply tired of feeling, or dealing with, unscrupulous dealership service departments and independent automobile repair shops. If my wife needed to address a mechanical issue with an automobile on her own I would NOT hesitate for Graham to diagnose and perform those repairs, PERIOD. It isn't often that I'm impressed with the caliber of "professionals" of any profession in this day and age. Graham will change your mind - WOW!
Graham was able to take 2 separate appointments we had made online and combine them to save us time. He was courteous, flexible and an excellent & knowledgeable mechanic. We have more repairs that we will be scheduling for in the future:)
Luis was Very Personable, Polite, Courteous and On Time. He Explained what he was doing and What he was not doing and why. He showed me the old parts and belts. His time estimate was almost exact within a few min. He personally took the car for a drive before having me sign the receipt.
Truly a great experience. Arrived on time. Knocked out the work fast. Got the car up and running again. None of the garbage upsell stuff you have to deal with at a dealership. Less overhead for them equals you paying less than a local shop and especially a dealership. If you’re like my wife and a little skeptical do not pay. He clearly knows what he’s doing and did a great job.
Jose replaced a battery, diagnosed the true problem with the alternator, and returned to resolve with complete professionalism and efficiency same day. He arrived prepared and ahead of schedule (which I like) and not only all this he's a very friendly personality. I will be reaching out to him for any future repairs!
Jose was excellent and made a great recommendation for repairs on our van. He showed up and did the work on time and budget.