Kenneth was exceptional. I hadn’t used YourMechanic before, but it couldn’t have gone more smoothly. I will definitely use the service again based on this experience and will, of course, request the same mechanic. Kenneth sized up the problem with my car right away and went above and beyond to fix it. On a Saturday. I really appreciate that. He was professional, personable, and explained everything as he went along. And my car runs perfectly! I also really liked the email alerts about the arrival time, and the prices are better than other estimates I got online. Thank you!
My Hyundai Sonata has a control arm attached to the rotor which makes anything related to the back side of the car impossible or intimidating to touch. With that being said, Kenneth was able to replace two wheel studs within a matter of minutes. I cannot explain how satisfied I am with his work and with his honesty--which is rare in a lot of Professionals in the car business. I will only be in the Bay Area for a while longer, but I plan on using Kenneth again without hesitation. You will not be dissapointment with Kenneth!
Carlos is amazing! I booked him online for a pre-purchase inspection of a used car. He contacted me beforehand, and very punctuate. I was not on the spot and he checked every detail of the car and produced the report for me. He also gave me his estimation of the car's value. I bought the car thanks to his report. The whole process is very smooth. I will surely come to Carlos again if need a mechanic again I highly recommend Carlos to everyone in the area.