Skip the auto shop - Our mechanics make house calls

Q: steering column has collapsed

asked by on

i have taken my car in to be serviced and asked them to find out why my steering wheel has started squeaking and upon inspection the car yard has found the steering column has collapsed. The car yard have said its unsafe to drive and needs to be fixed asap. they have also mentioned i will need to cover the costs for repairs as it isn't a warranty issue and the only way the column could have collapsed is if the car has been in a hard impact accident. i have told them it definitely hasn't and they also agreed as there is no other damage at all to any part of the car. insurance won't cover the repairs as it wasn't in an accident and warranty won't cover it either, I'm at a loss and I'm not sure what my next move needs to be?

My car has 49500 miles.
My car has an automatic transmission.

If the column is damaged then it cannot be repaired if the collapse center rod is damaged. It is designed so that it will not push the steering column into you in the event of an accident. I would suggest taking the car to the dealer for repairs in this case. The air bag clock spring may be all that is bad.

If you’d like a second opinion on this or don’t want to go the dealer route, consider YourMechanic, as a certified technician can come to the vehicles location and replace your steering column at your own convenience. Best of luck.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Parking lights come on and blink without my assistance

The most common problem is the flasher relay in the interior fuel junction box. Try to replace the relay first and if the problem continues then you may have gotten something into the turn signal switch like cleaners or interior...

Q: Electronics not working

Looking at the wiring diagrams, I see no relationship from a circuit standpoint meaning that power supply at the fuse to the circuit ground among these various electrical systems is not working. This means that the problem will most likely...

Q: Difficulty accelerating, car jumps while idling, burnt fuel smell

A few different things can cause all of these symptoms. The most likely would be a failing fuel pump, bad spark plugs and wires, a MAF sensor issue, vacuum leak, or a faulty oxygen sensor. A qualified technician, such as...

Related articles

P0240 OBD-II Trouble Code: Turbocharger Boost Sensor B Circuit Range/Performance
P0240 code definition Turbocharger Boost Sensor B Circuit Range/Performance What the P0240 code means P0240 is an OBD-II generic code triggered when the Engine Control Module (ECM) detects the intake boost...
How to Avoid Back Pain in a Car
If you have back problems, sitting in a car for an extended period of time can be excruciating. Even without back problems, you could experience discomfort and soreness from...
P2428 OBD-II Trouble Code: Exhaust Gas Temperature Too High Bank 1
P2428 code definition A P2428 trouble code signifies that the PCM has detected a problem in the exhaust gas temperature sensor circuit in bank 1, which subsequently contains the number one...