Skip the auto shop - Our mechanics make house calls

Q: steering column has collapsed

asked by on

i have taken my car in to be serviced and asked them to find out why my steering wheel has started squeaking and upon inspection the car yard has found the steering column has collapsed. The car yard have said its unsafe to drive and needs to be fixed asap. they have also mentioned i will need to cover the costs for repairs as it isn't a warranty issue and the only way the column could have collapsed is if the car has been in a hard impact accident. i have told them it definitely hasn't and they also agreed as there is no other damage at all to any part of the car. insurance won't cover the repairs as it wasn't in an accident and warranty won't cover it either, I'm at a loss and I'm not sure what my next move needs to be?

My car has 49500 miles.
My car has an automatic transmission.

A: If the column is damaged then it cannot be ...

If the column is damaged then it cannot be repaired if the collapse center rod is damaged. It is designed so that it will not push the steering column into you in the event of an accident. I would suggest taking the car to the dealer for repairs in this case. The air bag clock spring may be all that is bad.

If you’d like a second opinion on this or don’t want to go the dealer route, consider YourMechanic, as a certified technician can come to the vehicles location and replace your steering column at your own convenience. Best of luck.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: ETCS problem

Hello. If your vehicle is not accelerating then there is likely a serious issue with the vehicle. Power and loss of acceleration can be caused by many things. Problems with the fuel, ignition, or engine management systems can all cause...

Q: Steering wheel warning light coming up

The problem may be the vehicle security system preventing the wheel from turning. The issue may be the ignition switch, ignition lock, steering lock, steering column, or a security malfunction. I recommend having a technician, such as one from YourMechanic,...

Q: Parking brake stuck

Hi. If your parking brake is stuck, there may be a problem with the handle itself, or perhaps the cables or drums underneath the vehicle. I would recommend having the vehicle's brake system inspected by a professional technician, such as...

Related articles

How Long Does a Heater Control Valve Last?
Keeping the right amount of coolant in a car is essential in keeping the engine at the right temperature. Failing to have the right amount of coolant or even bad elements...
How Much Does a Mechanic Make in Vermont?
Automotive technician jobs in Vermont have an average mechanic salary of $37k, with some mechanics earning a salary of $53k.
P2103 OBD-II Trouble Code: Throttle Actuator Control Motor Circuit High
P2103 means there is a fault with the throttle actuator control motor circuit, likely due to a defective electrical component or part.