Q: Rear brakes squeak in new 2016 car, but dealership can't hear it

asked by on

My car, which is brand new, has a squeak in the rear brake and it has happened many times. I have been to the dealer and he told me that they can’t do anything unless they can hear the squeaking. In researching, I saw that this has been a common problem with 2016 make/models and is in the Technical Service Bulletin because of similar complaints to mine. I’ve been to the dealership twice and now, a third time I have to go with a transmission problem (I’ll post about that in separate ticket). I don’t feel safe in my own car. The last trip to the dealer for the squeaking brake problem, my car was kept for a week. They did test drives, but never heard the squeaking sound. I explained that the squeaking is intermittent. Wouldn’t you know it… when I rode with the mechanic, the sound was not there! I only have 7,500 miles on my car. I shouldn’t have this much trouble. The TSB states that it is either rotors or premature rust on the rotors. However, my dealer won’t do a single thing until he hears the noise. I’m not imagining this squeak - I know I’m not! Can you give me your assessment and any solution that might fix this problem?

Sure, we’ll be happy to help you. I would probably check the brake hardware kit. The hardware kit consist of slide pins and the little shims that the brake pads fit in. There could be some corrosion build up either of those systems which will cause a squeak. Unfortunately, it seems like the newer vehicles like to rust quicker then the ones from say about 8 years ago. I’m not sure if it’s the metals they use that are different or what the cause may be, but I notice on newer vehicles that rust does accumulate much quicker.

I believe the best thing to do would be to have a technician come out and listen to the noise first hand to help pinpoint the noise. A technician that is outside of the dealership to make ensure that the dealership is not trying to cover anything up. I would suggest that you have a technician your are familiar with or have a highly rated company such as YourMechanic overlook and fix the vehicle.

Was this answer helpful?
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details
  1. Home
  2. Questions
  3. Rear brakes squeak in new 2016 car, but dealership can't hear it

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: To repair or replace a bumper?

Hello, and thank you for writing in. Unfortunately when any type of damage is done to another car, expect a minimum of $500 after insurance and repair bills are involved. The cost will include the part, labor, and possibly a...

Q: Noise in pulley area

Your serpentine belt may be due for a change. Over time the rubber in the belt can get worn or glazed which will cause the belt to squeak. It is also possible that a bearing in one of the drive...

Q: I have a 2002 Chrysler 300m that had been sitting up for a year. I replaced the rack and pinion but when backing up steering is hard. Plus I have a P0740 code.

Hi there. The issue with the steering being hard seems to be with the pump still having air in it. Start the engine and open the bleed valve slightly. Turn the steering wheel several times from left to right and...

Related articles

How Long Does a Heater Control Valve Last?
Keeping the right amount of coolant in a car is essential in keeping the engine at the right temperature. Failing to have the right amount of coolant or even bad elements...
Rules of the Road For Iowa Drivers
Driving on the roads requires knowledge of the rules, many of which are based on common sense and courtesy. However, even though you know the rules in...
P2103 OBD-II Trouble Code: Throttle Actuator Control Motor Circuit High
P2103 means there is a fault with the throttle actuator control motor circuit, likely due to a defective electrical component or part.