Q: Radio’s touchscreen died, what’s the problem?

asked by on

My 2015 Jeep Cherokee I bought late last year already has 10,000 miles on it. I escaped the more common issues with this car, thank goodness, but the touchscreen on the dash just died one day! This is very inconvenient. I can still use the car, but obviously using the gps or radio is a lot harder! How can I troubleshoot this problem without spending a ton on an already new car?

Your touch screen system has a recall, R40 dated 7/28/2015, that pertains to the radio system being susceptible to a security vulnerability. The vulnerability could allow someone to access the system which could cause problems. The dealer will reprogram your system module to fix it. Make an appointment with your local dealer and have the recall performed. If the recall is not the issue then your dealer can perform the necessary repair for free under warranty.

Was this answer helpful?
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details
  1. Home
  2. Questions
  3. Radio’s touchscreen died, what’s the problem?

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: I have a 2006 Honda Accord and the dash lights and radio willl sometimes go off then come right back on when I'm going about 40 mph.

The code P0685 refers to the main ECM (computer) relay has lost power. Check the main relay and see if its getting hot. A hot relay will disconnect to cool off and reconnect. If the relay is getting hot, then...

Q: Clutch has noise when pressing clutch pedal - 2015 Subaru WRX

Hey there, a noise when pressing the clutch is generally tied to the throw out bearing or release bearing. It may be necessary to replace the throwout bearing and have the clutch assembly inspected while the transmission is out of...

Q: How do I fast forward or rewind through a song?

When listening to a disc, you can fast forward by pressing and holding the Up or Right button (depending on your model), or rewind by pressing and holding the Down or Left button.

Related articles

How Do Power Car Windows Increase Passenger Safety?
Power windows are responsible for approximately 2,000 emergency room visits every year. When a power window closes, it exerts enough force to bruise or break bones, crush fingers, or restrict an airway. Though...
How to Avoid Back Pain in a Car
If you have back problems, sitting in a car for an extended period of time can be excruciating. Even without back problems, you could experience discomfort and soreness from...
P2103 OBD-II Trouble Code: Throttle Actuator Control Motor Circuit High
P2103 means there is a fault with the throttle actuator control motor circuit, likely due to a defective electrical component or part.