Skip the auto shop - Our mechanics make house calls

Q: My car tries to crank but won't start. It sounds like it is not getting gas - 2011 Jeep Grand Cherokee

asked by on

I've had an issue with my car within about 2 months after purchase. It tries to crank, turns over constantly until you push the button again to turn it off. It almost sounds like it's not getting gas. I had a mechanic look at it and he said it was the primary fuel pump. He swapped it out. I went to pick up a week later and it did the same exact thing again in his parking lot. He kept it a few for days and said he changed the relay on it. It's been working now for 8 weeks no problem, until yesterday. It did the same thing again. My husband was able to get it crank with the remote start key and it shut off on its on. Luckily the second time with remote start it stayed cranked. I'm afraid to keep it at this point but since I just bought it I owe more than trade in value. Any idea what this could be?

My car has 83000 miles.
My car has an automatic transmission.

A: Hi there. It sounds like it has a bad elect...

Hi there. It sounds like it has a bad electronic ignition switch. I have seen a lot of these fail on this vehicle. I usually do a voltage test of the switch, but most of the time it is the switch. There are other circuits or computers that can cause this also, but that is not nearly as common as the bad electronic ignition switch.

I recommend having a certified mechanic, such as one from YourMechanic, come to your home or office to determine why your car is not starting and suggest the necessary repairs.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Save up to 30%

Get a quote

What others are asking

Q: car wont start

In this case, the problem is either the range selector which tells the transmission which gear has been selected, or the park/neutral switch, which will cut power to ignition if the selector lever is in any position other than park...

Q: Car won't go

If the vehicle is in drive and it will not move, then it may be a serious transmission failure. This is not uncommon on this vehicle. If the shifter feels a little looser than usual, then most of the time...

Q: Misfire in cylinder 2 and 6

It is possible that you have an ignition coil going bad. Once heat builds up, resistance in the ignition coils increase. If you have a weak coil, it will sometimes cause a misfire when it is hot. The misfires...

Related articles

How Do Power Car Windows Increase Passenger Safety?
Power windows are responsible for approximately 2,000 emergency room visits every year. When a power window closes, it exerts enough force to bruise or break bones, crush fingers, or restrict an airway. Though...
How Long Does a Heater Control Valve Last?
Keeping the right amount of coolant in a car is essential in keeping the engine at the right temperature. Failing to have the right amount of coolant or even bad elements...
P2103 OBD-II Trouble Code: Throttle Actuator Control Motor Circuit High
P2103 means there is a fault with the throttle actuator control motor circuit, likely due to a defective electrical component or part.