Skip the auto shop - Our mechanics make house calls

Q: My car tries to crank but won't start. It sounds like it is not getting gas - 2011 Jeep Grand Cherokee

asked by on

I've had an issue with my car within about 2 months after purchase. It tries to crank, turns over constantly until you push the button again to turn it off. It almost sounds like it's not getting gas. I had a mechanic look at it and he said it was the primary fuel pump. He swapped it out. I went to pick up a week later and it did the same exact thing again in his parking lot. He kept it a few for days and said he changed the relay on it. It's been working now for 8 weeks no problem, until yesterday. It did the same thing again. My husband was able to get it crank with the remote start key and it shut off on its on. Luckily the second time with remote start it stayed cranked. I'm afraid to keep it at this point but since I just bought it I owe more than trade in value. Any idea what this could be?

My car has 83000 miles.
My car has an automatic transmission.

A: Hi there. It sounds like it has a bad elect...

Hi there. It sounds like it has a bad electronic ignition switch. I have seen a lot of these fail on this vehicle. I usually do a voltage test of the switch, but most of the time it is the switch. There are other circuits or computers that can cause this also, but that is not nearly as common as the bad electronic ignition switch.

I recommend having a certified mechanic, such as one from YourMechanic, come to your home or office to determine why your car is not starting and suggest the necessary repairs.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Ignition stuck in the on position.

This would be the ignition switch you are referring to. An ignition coil is what sends voltage to your spark plugs in order to make them fire. If your key is stuck in the ignition and in the on position;...

Q: Is maintenance costly for a 6 year old jeep?

Hi there. While it's true that service and maintenance on a Jeep is much higher than your 2016 Toyota Corolla, it may not be extravagant. It will depend on how well the Jeep has been maintained as to what additional...

Q: Reduced engine power and car shuts off

Hi there. If there is carbon build up on the valves in the engine then that can cause a rough running condition and even a check engine light but that will not usually cause the vehicle to stall. It sounds...

Related articles

What Causes Hoses to Leak?
While the largest part of your engine is mechanical, hydraulics plays a significant role. You’ll find fluids at work in a number of different areas. Your car's fluids include: Engine oil Transmission...
How Long Does a Heater Control Valve Last?
Keeping the right amount of coolant in a car is essential in keeping the engine at the right temperature. Failing to have the right amount of coolant or even bad elements...
What are the Car Pool Rules in Hawaii?
Hawaii is widely regarded as a land of vacation and relaxation, and as such, its scenic roads and routes are far better known than the state’s freeways. But, as with all...