Skip the auto shop - Our mechanics make house calls

Q: I brought my car to a new shop recently and I really think they screwed me big time.

asked by on

My car wouldn't start so I had to get it towed in to the nearest shop which I had never gone to before. They said that they replaced the serpentine belt, the alternator, and the thermostat housing, but when I looked under the hood just to do a visual inspection (because they had also told me that they would do a pressure wash on my engine free of charge...they failed to do that though) I saw that a wire that goes to one of the terminals on my battery had been modified and replaced with a completely different one. So I am thinking they did a small job and made me pay 916 dollars just to replace a simple wire. The problem is, I didn't ask for my original car parts back in the beginning....which I should have done I know but I didn't. So now what can I do to check and see if this 375 dollar alternator and 60 dollar belt was even replaced?

A: Hello. You could check under the hood while...

Hello. You could check under the hood while looking at a diagram to find the alternator and belt in your car to inspect its condition. I would recommend taking the car back to the shop and asking for an itemized breakdown of the parts replaced and ask to see the old ones. Depending on how long this has been they may or may not have the old part still available. Depending on your state, they are usually required by law to provide you an itemized breakdown on the parts and labor. You could also have another local expert take a look at the car in order to give you a second opinion.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: My car ran out of gas and now it won't start - 2001 Infiniti QX4

When you ran the fuel pump dry of fuel, the fuel pump may have seized up. Fuel pumps use the fuel in the tank to keep it cool so it does not overheat and also lubricates the internal parts as...

Q: Had battery cables and ends replaced. They said alternator and battery was good, but sometimes it will not start and needs to be jumped

Hi. There is something still draining the battery. There could be an interior light staying on and you don't realize it. Car chargers can also drain the battery when the car is off. There is also the possibility that the...

Q: Belt pulley froze

Hi. First we have to determine which pulley seized. Idler pulley are present to route the belt around obstacles and to provide more belt contact on other parts. They are relatively inexpensive. If the power steering pump, alternator, or water...

Related articles

How Long Does a Distributor O Ring Last?
The distributor is part of the ignition system in your vehicle and its purpose is to route high voltage from the ignition coil to the spark plug. The spark plug then...
How to Avoid Back Pain in a Car
If you have back problems, sitting in a car for an extended period of time can be excruciating. Even without back problems, you could experience discomfort and soreness from...
P2103 OBD-II Trouble Code: Throttle Actuator Control Motor Circuit High
P2103 means there is a fault with the throttle actuator control motor circuit, likely due to a defective electrical component or part.