Q: fuel supply problem

asked by on

Hello. I recently purchased a 2013 528i xdrive with 26k miles on it. Problems started quick. The car "died" on me with a message saying that the drive train is not able to provide full power and to see dealer. I was able to drive it altough only slowly. The dealer said it was a software issueand ran an update for three hours. Car worked fine for a day and then died again. This time engine turns over, car starts, stutters and dies. towed to dealer but they are closed for weekend. The message that came up said fuel supply issues and see dealer. What can be wrong with it?

My car has 26000 miles.
My car has an automatic transmission.

Hi there. I’ve seen a similar situation with a BMW 528i Turbo that had about 35,000 miles if memory serves. The owner of the car had similar symptoms, as the vehicle’s engine would "die" after coming to a stop, (specifically after driving on the highway). A similar error message would display. We downloaded error codes and found that the issue was caused by a faulty air / fuel ratio sensor. The sensor was replaced and it solved the problem. However, the dealer may be correct in stating that it’s a software issue within the vehicle’s ECM.

Since the vehicle is most likely under warranty with the dealership still, I’d call them again to let them know exactly what happened and give them a first chance to repair the issue (as long as they will not be charging you). Otherwise, contact one of our local ASE certified mechanics and they can arrive to your home and try and diagnose the stalling problem. If it’s a software issue, that can only be fixed by the dealer unfortunately.

Was this answer helpful?
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details
  1. Home
  2. Questions
  3. fuel supply problem

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: The van cannot accelerate . 1986 VW Vanagon

Hi there - your thinking is good! Fuel supply can certainly prevent full engine performance. Checking fuel pressure, including while running and under load, is a good indicator. Make sure the fuel filter is not clogged, the fuel pressure regulator...

Q: When should I change the brakes? After how many Miles?? Thanks in advance

Brake pads (or brake shoes in the case of drum brake systems) are the principal "consumable" in a vehicle's brake system. The pads are not replaced according to any fixed schedule, or number of elapsed miles, but rather are simply...

Q: Q: Water leaking from sunroof

Hi there: Overtime, even the best sunroof's can wear out and cause water leakage. This happens typically when the seals between the sliding glass and the car's roof begin to crack due to sun or simple exposure to the elements....

Related articles

How Long Does a Distributor O Ring Last?
The distributor is part of the ignition system in your vehicle and its purpose is to route high voltage from the ignition coil to the spark plug. The spark plug then...
How to Avoid Back Pain in a Car
If you have back problems, sitting in a car for an extended period of time can be excruciating. Even without back problems, you could experience discomfort and soreness from...
What are the Car Pool Rules in Hawaii?
Hawaii is widely regarded as a land of vacation and relaxation, and as such, its scenic roads and routes are far better known than the state’s freeways. But, as with all...