Q: fuel supply problem

asked by on August 13, 2016

Hello. I recently purchased a 2013 528i xdrive with 26k miles on it. Problems started quick. The car "died" on me with a message saying that the drive train is not able to provide full power and to see dealer. I was able to drive it altough only slowly. The dealer said it was a software issueand ran an update for three hours. Car worked fine for a day and then died again. This time engine turns over, car starts, stutters and dies. towed to dealer but they are closed for weekend. The message that came up said fuel supply issues and see dealer. What can be wrong with it?

My car has 26000 miles.
My car has an automatic transmission.

Car is stalling Inspection $79.99 - $89.99 Get a Quote

Hi there. I’ve seen a similar situation with a BMW 528i Turbo that had about 35,000 miles if memory serves. The owner of the car had similar symptoms, as the vehicle’s engine would "die" after coming to a stop, (specifically after driving on the highway). A similar error message would display. We downloaded error codes and found that the issue was caused by a faulty air / fuel ratio sensor. The sensor was replaced and it solved the problem. However, the dealer may be correct in stating that it’s a software issue within the vehicle’s ECM.

Since the vehicle is most likely under warranty with the dealership still, I’d call them again to let them know exactly what happened and give them a first chance to repair the issue (as long as they will not be charging you). Otherwise, contact one of our local ASE certified mechanics and they can arrive to your home and try and diagnose the stalling problem. If it’s a software issue, that can only be fixed by the dealer unfortunately.

The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

What others are asking

Car temp fluctuating between normal and overheating

Hi Teleisha. Thanks for contacting us today. There could be multiple issues causing the Avenger to run hotter than normal, ranging from an obstruction of debris in the cooling tubes or heater core, or failed water pump - even fuel...

My DSC not working and the car is going into limp mode in my 2005 BMW 525i

Hi there. From what you are saying it sounds like you may have a serious transmission failure. These codes and issues typically comes up when there is excessive slippage indicated in the transmission. It is possible that there is a...

Cold engine problems.

This may be related to the idle air control module/valve, which is a component that monitors the amount of of air intake at idle as it is mixed with the fuel prior to being injected into the motor. When this...

Problems with fuel system

Hi, in this case it could be any of these things that you've mentioned. I would start at checking the battery for proper voltage. If voltage is correct then I would check the fuel pump and relay. If there is...

Where is the fuel filter located on my 2011 Volvo c30

Hello, thank you for writing in. The fuel filter is located on the driver's (left) side of the vehicle. It will be inline, so finding a fuel line and tracing it should help you locate the cylindrical filter. It will...

My car starts then stallsafter a few seconds and won't start again

Hello. The steps you have taken at this point are all appropriate, and help to eliminate a lot of the electrical components that can cause stalling. You may be looking at a mechanical issue instead of an electrical one. You...

Problem with cabin vents in Nissan Qashqai 2013 1.5Dci (Dual climate control)

Hello. Thank you for writing in. The climate control utilizes a duct system and blend doors to control the temperature of air entering the cabin. If these blend doors are not mixing the correct air supply than the air entering...

My car is not gasing when I hit the gas. I was at a red light and it wouldnt move, it was like it just locked?

Hello, thank you for writing in. There are several sensors related to the fuel system, and having that code would be beneficial for us. However, we can start with an assumption that it may have been the fuel pressure sensor,...

car leaking water

Hi, thanks for writing in about your BMW 750i. Water alone is not meant to handle the cooling of the engine. If only water is used in the cooling system, the water will boil off and become nothing because the...

Related articles

How Long Does a Fuel Return Hose Last?
Most Most of the older cars on the market have a carburetor that helps to disperse the fuel that is need during the combustion process. While these carburetors are very reliable, there are a number of repair issues that can...
How to Replace Fuel Injector O-Rings
Fuel injector o-rings prevent fuel vapors from entering the car engine. O-rings for fuel injectors hold up to 750 psi and keep fuel from igniting.
A Buyer’s Guide to the 2012 BMW X6
The The X6 is a study in identity crises. While the sleek fastback styling and cozy interior suggest a sporty coupe, the hatchback and SUV platform speak to a weak attempt at imitating a wagon (without the roomy passenger capacity)....