Skip the auto shop - Our mechanics make house calls

Q: DSG transmission slipping gears 2012 VW GTI

asked by on

I have a VW GTI 2012 with a DSG transmission. I have had about 6 or 7 times now in the last 3 weeks my car would slip out of 1st or 2nd into neutral. Once it slipped out of 5th into neutral on the expressway. I talked to a VW technician and they said they cant do anything unless it can be something they observe meaning it has to get worse first. It is still under waranttee until 60k or March 2018. Reading online forums suggest I should get a transmission fluid replacement or have it topped off. I really don't know what to do at this point and would appreciate any advice you could give. Thank you.

My car has 25100 miles.
My car has an automatic transmission.

Hello - I think you’re getting the run-around. These DSG transmissions are quite sophisticated, and have very detailed on-board diagnostic capability. Check with another VW service center, which will use a VAG-COM diagnostic tool to check for problem codes with the transmission. Just because the Check Engine light is not illuminated doesn’t mean there are no problems being caught by the software. Changing the transmission fluid doesn’t seem like an acceptable "requirement" at 25K miles. There is a problem with the actuators selecting the gears if you’re having this problem with all the gearsets you mention. If you continue having problems getting warranty attention on this, call VW Customer Service. Good luck!

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Ignition Coil

Hi There, What you are describing sounds like an ignition coil pack that may be failing. Ignition coils are prone to this type of erratic functioning or heat cycling when they are beginning to fail due to the temperature fluctuations...

Q: Cost of replacing a engine on a 2009 GTI volkswagen?

That is not an unreasonable price for a L4-2.0 L turbo engine. It would be much more elsewhere. Be sure the turbo charger is thoroughly inspected. If the engine failed due to an oil/lubrication issue, it would not be surprising...

Q: How do I install a rear-facing car seat?

If you have an infant or a toddler, you’ll need to use a rear-facing car seat to travel with them. It’s vital that this is installed correctly. Here’s what you need to do: Put the car seat in the...

Related articles

What Causes Hoses to Leak?
While the largest part of your engine is mechanical, hydraulics plays a significant role. You’ll find fluids at work in a number of different areas. Your car's fluids include: Engine oil Transmission...
How Long Does a Distributor O Ring Last?
The distributor is part of the ignition system in your vehicle and its purpose is to route high voltage from the ignition coil to the spark plug. The spark plug then...
P2103 OBD-II Trouble Code: Throttle Actuator Control Motor Circuit High
P2103 means there is a fault with the throttle actuator control motor circuit, likely due to a defective electrical component or part.