by diane from Tampa, FL 33647
My car wouldn't start so i called roadside assistance. He was able to start the car and I was able to drive it. He thought it was the starter, but said it should work until I had time to get it replaced..The next day the car wouldn't start. I contacted your service and made arrangements for a mechanic to come to my house. After inspecting the car, he advised it was the alternator and battery. Since I had advised I needed a starter, he did not have the parts. He found the parts and went to get them. After returning, he discovered they had given him the wrong battery. He had to go back to the store to exchange it. He never complained about the additional time it took and left my house 3 hrs. later...well into the evening. I was so grateful for all of the time he took to make sure I had a car that worked. I highly recommend his service! He went above and beyond and had a great attitude. Thank you, Jose!