Jay arrived for the appointment ahead of time and to check the full diagnosis of the job I had requested (fit rear rotors and brake pads and left side caliper) he verified a few questions with me. He worked diligently and efficiently to complete the job and walked me through what had been done. Very helpful and polite throughout. Very pleased - a good job at a very fair price and without the "pressure sell" you get from the chain auto repair stores. I am a convert.
Jay showed up on time and was outstanding. He demonstrated great knowledge when diagnosing the issues with my car. He was very patient in explaining to me the problems uncovered, as well as showing me exactly where he found them. The best experience I've had with a mechanic ever!