I've been an ASE master certified technician for over 20 years and have taught automotive service technology for 8 years. I'm a Ford and L1 master certified technician and have worked with a major fleet account and several independent shops. I have extensive experience as a diagnostician and love to figure out what's wrong with your vehicle - and then fix it!
Jay arrived for the appointment ahead of time and to check the full diagnosis of the job I had requested (fit rear rotors and brake pads and left side caliper) he verified a few questions with me. He worked diligently and efficiently to complete the job and walked me through what had been done. Very helpful and polite throughout. Very pleased - a good job at a very fair price and without the "pressure sell" you get from the chain auto repair stores. I am a convert.
He was very nice and I had a great experience talking with him he's very knowledgeable about the vehicle and his willingness to answer my questions was amazing. I definitely will recommend Your Mechanic to everyone in know.
I found Jay extremely professional and competent. I was looking at a private owned used vehicle and Jay gave me up front, honest detailed information as to issues with said car. During our test drive, he demonstrated several things (good and bad) and stated anything for me to think about in the purchase. Jay made me feel very comfortable in voicing concerns. I'm extremely happy with my pre purchase inspection & highly recommend Jay. I will definitely utilize this service as well as his in future.
I was very happy with Jay. He was able to diagnose and replace my T 100's starter right in my driveway. He was on time (even early), polite, knowledgable and just all around pleasant. I felt very comfortable discussing the trucks condition with him. This was my first time using a mobile car repair and I am sure it won't be the last. Jay left a VERY good impression and is certainly an asset to your company.
i was surprised, the level of service jay offered was unprecedented. i was expecting a simply plug swap, Jay treated my car like it was his own, he went above and beyond to make sure everything was perfect. i have several more projects in mind for the future and Jay will be my ace in the hole to make sure everything gets repaired properly. 5 stars are not enough for the experience Jay offered
Jay arrived on early he was very professional friendly and knowledge and very helpful he explain everything to me overall he was great I would definitely recommend him
Jay Was Very Experienced, Polite And Professional. He Arrived Early And Was Prepared For The Job. I Highly Recommend Jay To Anyone Looking For A Very Reasonably Priced, And Very Knowledgeable Mechanic. I Will Be Booking Jay Again.
Jay was terrific, on time, explained the cost and the provide the original quote. Explained everything to me in detail. Overall great experience was terrific and I am going to use Jay on the future.
North Palm Beach, FL
Even though I had misdiagnosed the problem and did not have the required part or equipment, Jay was tremendously helpful. He showed me what the problem was in exact detail, so that I have full confidence in buying the parts and going to a shop with a lift. He even fixed another unrelated problem. I will use him for another job coming up, and would fully recommend him.
Jay is timely, professional, courteous,knowledgeable,He answered any questions and apologized for the Company having to cancel the appointment twice due to lack of parts needed!!!
Jay showed up on time and was outstanding. He demonstrated great knowledge when diagnosing the issues with my car. He was very patient in explaining to me the problems uncovered, as well as showing me exactly where he found them. The best experience I've had with a mechanic ever!
Arrived early which is always a plus for me! Was able to put in a new start quickly, something I know would take a full day at a mechanics shop!
Jay is extremely knowledgeable and took care my repair timely and professionally. I would not hesitate using his services again!! Thanks Jay!!
Kind friendly and knows what he's doing. Even fixed my neighbors sons bike for him. Jay put in new breaks for my car and he did an amazing job.
West Palm Beach, FL
Really impressed, has already familiarized himself with my car's issue and without much guesswork had me fixed and happy in under an hour.
I found Jay to be very competent, honest and personable and I'm looking forward to his return after the parts needed are acquired.
Great Service. Car wouldn't start for two days, within 20 minutes jay had it running again. Very knowledgeable mechanic.
West Palm Beach, FL
Jays is such a gentlemen, I am very happy and please with his service. I will definitely book him again. Thank you
Jay arrived on time and proceeded with the repair in a fast and efficient manner. The price was very reasonable.
Absolutely wonderful, friendly, knowledgeable, and courteous, 10/10 would break car again for him to fix
West Palm Beach, FL
I would highly recommend Mr. Sanford. I will certainly be calling for him again if the need arises!!
I realize that Jay came to fix a self diagnosis brake problem. I just wished that he would of bled the brakes to be sure I needed the master cylinder . As it turned out I ended up paying for a part I didn't need. I would of had no issue with paying the full labor amount since it was a bad diagnosis but to pay for a part that I didn't need was just so disappointing.
was efficient- came as promised and early and completed the job better then expected
I didn't intend to leave a review for the work completed in December by Jay but immediately after he replaced my alternator I started having power steering issues. My first reason for a low star rating is it seemed Jay had the attitude that he was only there to do the work YourMechanic told him to do. I had originally requested all 3 belts to be replaced on my car when the alternator was replaced simply because I didn't want to have to pay for the same labor over again in the future. Somehow he was only directed to replace the alternator belt. When I asked him about it he pretty much dismissed my query with I'm just here to do what I was told to do and said my other belts looked great and didn't need to be replaced. Granted he replaced my alternator as requested but that's where problems started. Unfortunately, the primary reason for the 1 star rating, I had to have YourMechanic come back out on a warranty claim because of the power steering issues that stemmed from his work. The different mechanic that came out found the alternator had been incorrectly installed and one of the bolts was not properly holding the alternator in place. This caused damage to the new alternator belt and allowed the alternator to move allowing the power steering to slip. The new mechanic also advised the other belts were not fine (the A/C belt had chunks missing from it in several places) so he went ahead and replaced all 3 belts for me. The negligent work earned the 1 star review but the attitude definitely contributed.
A very pleasant experience. !!!!! Sunday repair, a real life saver.
West Palm Beach, FL
Jay was fantastic and would request him again in a heartbeat
Great guy, showed up early and helped me with my issue!
wewHe was absolutely perfect...please no more emails!
He was awesome. On time and knows what he is doing.