I've been an ASE master certified technician for over 20 years and have taught automotive service technology for 8 years. I'm a Ford and L1 master certified technician and have worked with a major fleet account and several independent shops. I have extensive experience as a diagnostician and love to figure out what's wrong with your vehicle - and then fix it!
Jay arrived on early he was very professional friendly and knowledge and very helpful he explain everything to me overall he was great I would definitely recommend him
Jay is skilled and professional M
West Palm Beach, FL
Jay arrived for the appointment ahead of time and to check the full diagnosis of the job I had requested (fit rear rotors and brake pads and left side caliper) he verified a few questions with me. He worked diligently and efficiently to complete the job and walked me through what had been done. Very helpful and polite throughout. Very pleased - a good job at a very fair price and without the "pressure sell" you get from the chain auto repair stores. I am a convert.
A very pleasant experience. !!!!! Sunday repair, a real life saver.
Great Service. Car wouldn't start for two days, within 20 minutes jay had it running again. Very knowledgeable mechanic.
Jay showed up on time and was outstanding. He demonstrated great knowledge when diagnosing the issues with my car. He was very patient in explaining to me the problems uncovered, as well as showing me exactly where he found them. The best experience I've had with a mechanic ever!
West Palm Beach, FL
Jays is such a gentlemen, I am very happy and please with his service. I will definitely book him again. Thank you
I found Jay to be very competent, honest and personable and I'm looking forward to his return after the parts needed are acquired.
Jay arrived on time and proceeded with the repair in a fast and efficient manner. The price was very reasonable.
Arrived early which is always a plus for me! Was able to put in a new start quickly, something I know would take a full day at a mechanics shop!
I didn't intend to leave a review for the work completed in December by Jay but immediately after he replaced my alternator I started having power steering issues. My first reason for a low star rating is it seemed Jay had the attitude that he was only there to do the work YourMechanic told him to do. I had originally requested all 3 belts to be replaced on my car when the alternator was replaced simply because I didn't want to have to pay for the same labor over again in the future. Somehow he was only directed to replace the alternator belt. When I asked him about it he pretty much dismissed my query with I'm just here to do what I was told to do and said my other belts looked great and didn't need to be replaced. Granted he replaced my alternator as requested but that's where problems started. Unfortunately, the primary reason for the 1 star rating, I had to have YourMechanic come back out on a warranty claim because of the power steering issues that stemmed from his work. The different mechanic that came out found the alternator had been incorrectly installed and one of the bolts was not properly holding the alternator in place. This caused damage to the new alternator belt and allowed the alternator to move allowing the power steering to slip. The new mechanic also advised the other belts were not fine (the A/C belt had chunks missing from it in several places) so he went ahead and replaced all 3 belts for me. The negligent work earned the 1 star review but the attitude definitely contributed.
Very pleasant and professional
Very nice and easy going well experienced
wewHe was absolutely perfect...please no more emails!
Jay was great. He showed up early and the job was done in a timely manner.
I realize that Jay came to fix a self diagnosis brake problem. I just wished that he would of bled the brakes to be sure I needed the master cylinder . As it turned out I ended up paying for a part I didn't need. I would of had no issue with paying the full labor amount since it was a bad diagnosis but to pay for a part that I didn't need was just so disappointing.
West Palm Beach, FL
I would highly recommend Mr. Sanford. I will certainly be calling for him again if the need arises!!
He was awesome. On time and knows what he is doing.
He was very nice and I had a great experience talking with him he's very knowledgeable about the vehicle and his willingness to answer my questions was amazing. I definitely will recommend Your Mechanic to everyone in know.
West Palm Beach, FL
Jay was fantastic and would request him again in a heartbeat
Great service...very satisfied...
Jay is extremely knowledgeable and took care my repair timely and professionally. I would not hesitate using his services again!! Thanks Jay!!
I found Jay extremely professional and competent. I was looking at a private owned used vehicle and Jay gave me up front, honest detailed information as to issues with said car. During our test drive, he demonstrated several things (good and bad) and stated anything for me to think about in the purchase. Jay made me feel very comfortable in voicing concerns. I'm extremely happy with my pre purchase inspection & highly recommend Jay. I will definitely utilize this service as well as his in future.
Jay Was Very Experienced, Polite And Professional. He Arrived Early And Was Prepared For The Job. I Highly Recommend Jay To Anyone Looking For A Very Reasonably Priced, And Very Knowledgeable Mechanic. I Will Be Booking Jay Again.
came early finished in no time. Great Job!
he is coming back after doing an analysis on my car
Jay is timely, professional, courteous,knowledgeable,He answered any questions and apologized for the Company having to cancel the appointment twice due to lack of parts needed!!!