Riboberto arrived a few minutes late but constantly kept me updated on his ETA. After arriving he quickly diagnosed the problem; confirmed some additional maintenance required for a later point, then completed the job. It's my first time using a service outside of the dealer & I was very pleased with the convenience, professionalism & speed of the transaction.
Rigo was very nice and professional. He did an excellent job helping me understand what was going on with my car. He showed me where my problems were and did a wonderful job explaining everything to me.
Jon is very courteous professional, arrived on time, clarified to me what all repairs he will be performing on my car during the appointment and completed the repair work. Jon couldn't complete one of the part replacement originally requested because faulty part won't come off easily and suggested me to take to a shop instead, I was not charged for the services not performed. In short, I will work with Jon again, if need arise.
Great experience. I have used Mymechanic before in Denver, always very pleased. Luis kept communication very open and was making sure he did a good job and also provided great customer service explaining in detail the work he had completed. I look forward to booking my next service with him soon.