by Donald from Portland, OR 97220
Robert made initial contact with me the day before the appointment to discuss the required repairs and why I thought that was what was needed. I described the symptoms and he suggested that we should also consider the possibility that additional repairs might be needed.
Robert arrived ahead of schedule, introduced himself, and took my car for a very brief test ride to validate the symptoms I had provided.
Within minutes after starting the repairs, Robert discovered a metal connector had broken and the repair costs were significantly reduced. Robert, subsequently returned to the parts store and purchased the actual parts needed saving me hundreds of dollars over what a similar repair would have cost me if I had gone to a name brand repair shop.
Did I mention that Robert completed the necessary repairs in a hotel parking lot while I rested inside.
This is my first experience with "yourmechanic.com." It will not be the last.
Thank you Robert. Excellent work.