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fantastic - i had 2 prior companies try to find and fix the wipers. Mavis had the car 8 hrs and said it was not the wiper motor or the linkage and i should take it to a dealer. Took to dealer and they said it WAS the motor or the linkage or both.. I bought a used wiper motor and hired Your Mechanic to install. Clarissa ( the mechanic) is excellent went beyond as the 1 wiper arm would not come off she got her hands into the tight space and was able to replace the part. The same repair at the dealership would have cost $1500.00 to $2000.00. THANKS so much to Clarissa!!
Terrific job - again. I’ve used Clarissa for some bigger projects - struts, new brakes, etc. Very professional, very personable and explains the process thoroughly.
On another note, your site freezes up for no reason - often! Now, on the good stuff! Pete was amazing and went above and beyond in accomplishing the mission here! His level of dedication has renewed my faith in "Your Mechanic"! I attempted to do this job a couple of years ago and ran into several issues including: - no shows - no calls or contact after conformation was made - poor customer service Because this project has no timeframe for completion, I wasn't in a hurry to make it happen. Subsequently, I decided to give the company another shot. We got Pete and he is great! He communicated everything along the way and as a life coach and trainer, I acknowledge where there's a great customer experience and how that translates to continued company growth. I will recommend "Your Mechanic" to my friends that may be in need of help.
He arrived early, after looking he check valve cover . He started work and answer my questions that was ask. A plus that he was very polite.
Second time with Leslie and as always he was on time, courteous, and professional. Thank you again!